The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the . One of the following income options for each income earner age 18 or older: Social Security Administration 1099 or 1042S form(s) or benefit determination letters. [9/29 12:06 PM] Meghana Mane Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. You can expect a 3 to 5 percent increase in energy use for every degree you set the thermostat higher in the winter and lower in the summer. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': Choose a billing option that best fits your needs. Learn More. BillMatrix Click hereto make a payment with a credit card. Log in to your account to view your most recent bill. On special times like holidays and school vacations, more people and activity at home can take more energy for everything from heating or cooling to powering ovens, game consoles and more. Most applications will be reviewed and determined in about 30 days. Choose one of the options below to enroll. BillMatrix Click hereto make a credit/debit card payment. Some will have more billing days than average in the billing period. Visit the biller's website. Start by logging in or registering your online account. You can pay online at www.entergy.com, select the pay by credit or debit card online option. An application for homeowners assistance may be submitted by eligible households, and funds will be paid directly to mortgage servicers, property charge payees and utility service providers as applicable. Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. For Mississippi Power customers, the rate paid for electricity placed on the grid by a net metered customer is 2.5 cents/kWh above the company's avoided-cost rate. The Mississippi Public Service Commission established a limit of net-metered generation capacity, measured in kilowatts, on the Mississippi Power grid at 3 percent of the company's total retail peak at the time of the company's total system peak. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. When the PV system produces more power than is needed for the residence or business, the system will seamlessly export that excess power to the utility grid. The funds are available on a first-come, first-served basis. Avoided-cost is the cost a utility would have incurred had it supplied the power from its generation resources. Never miss a payment Get a heads-up with Billing Alerts Stay on top of your energy bill with easy notifications. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. You can pay your bill without lifting a finger. Your Bill Explained Industry Services You can contact them directly by phone at 800-532-1502. doxo processes payments for all Mississippi Power services, including Electric and others. BillMatrix - Welcome. Summer pricing (June through September) is higher because it costs more to produce electricity in the summer when demand for electricity is higher than it is other times of the year. No. Paperless billing not only saves precious resources but can also be a more convenient way to keep on top of your bills. An application for rental assistance may be submitted by either an eligible household or by a landlord on behalf of that eligible household. Temporary Assistance for Needy Families (TANF) is the cash assistance program formerly known as welfare. Recovers hedging costs and capacity payments not recovered through ECR as well as certain Commission-approved legal and consultant costs. Find a payment location near you. Things you should know to protect you and your information. Power lines can kill. 2. Any additional energy your home requires is automatically supplied by Mississippi Power. Recovery of costs associated with energy efficiency programs. GET BILLING ALERTS Simplify your life with Autopay Set it and forget it Selling to Mississippi Power as a Qualifying Facility. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. Funding a nearly $1.1 million temporary bill assistance program for moderate-income customers who struggle to pay utility bills, but do not qualify for federal bill assistance programs. GET ANSWERS to frequently asked questions. Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. You can quickly find our customer service number, how to report an outage, or how to pay your bill. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. Selling to Mississippi Power as a Qualifying Facility. Recovers vegetation management operations and maintenance costs. 1998-2023 Entergy Corporation, All Rights Reserved. The good news is - with a little know-how and the right action - you have control to help manage most of them. The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. We will continue to read your meter and calculate your bill each month. Select "My Power Usage" or click on your "Service Amount & Usage" chart. For more information and to submit an application, visit ms-ramp.com or call 1-888-725-0063. An eligible household is defined as a mortgage holder household in which at least one or more individuals has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship after January 21, 2020; has fallen behind on one or more mortgage loan, property tax, property insurance and/or HOA/condo association payments; and has a household income at or below 100% of the area median or 100% of the median income for the United States ($79,900), whichever is greater. Use constitutes acceptance of General Website Terms and Conditions. Use constitutes acceptance of General Website Terms and Conditions. Signing up for Bill Alerts makes it easy to keep track of your account and bill due date. Customer requested facilities other than those normally furnished for like levels of service to similar customers. Yes, customers enrolled in Paperless Billing or Budget Billing may also enroll in Auto Pay. Brief description of some of the line items on the bill. Enter the full account number as it appears on your Entergy bill. The bill's user-friendly and colorful layout allows you to find all the important information on your bill. An additional three months of assistance will be available to the most vulnerable households at risk of losing housing (up to 18 months maximum), while funds are available. This program does not prevent disconnection of service due to the failure to pay the electric service bill nor does it prevent power from going out during an outage. Use constitutes acceptance of General Website Terms and Conditions. Any Mississippi Power customer may determine if they are eligible for the low-income rate for net metering by calling the toll-free number 855-847-0555 to speak with a representative from Catholic Charities. You will have the opportunity to pay your outstanding balance as part of the Auto Pay enrollment process. Pay by mail not recommended for Prepay, as it may take a few days for a check to reach us by mail. However, there is no limit on the amount of energy, measured in kilowatt-hours, that may be produced by net-metered customers. The purpose of the program is to prevent mortgage delinquencies and defaults, foreclosures, loss of utilities or home energy services, and displacement of homeowners experiencing financial hardship after January 21, 2020. Pay your bill online with or without logging in our site. Is solar right for your home? This program allows for electric service to be continued for up to thirty days for any qualifying customer whose disconnection would cause a medical emergency. Usage is updated every 24 hours, so you can adjust your energy consumption according to your lifestyle and budget and even set email alerts for daily or monthly usage. Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. https://msentergysolutions-marketplace.com/. This graph shows your energy usage each month represents your usage amount for the month. Help a neighbor in need by donating to Project SHARE. You can manage your prepay account from your smart phone two ways: Download the Entergy mobile app via the Apple app store or the Google play store. doxo is not an affiliate of Mississippi Power. Since comparing bills between different seasons is like comparing apples and oranges, it is better to compare your usage and bill to months in the same season - July to August, for example. We apologize for any inconvenience. Authorized payment locations are a convenient way to pay your bill at a time and place that fits your schedule. FAQ. Please enter the required information below to begin the contribution process. Beginning at 9 a.m. Wednesday, Oct. 19, qualifying customers will be able to apply online atentergybillhelp.comfor a one-time $150 credit on their utility bill. Minimum Bill required under the rate schedule. Other payments may have a fee, which will be clearly displayed before checkout. How can I contact Mississippi Power about my bill? With BillMatrix, you can easily pay your utility, auto loan, insurance or mobile phone bill just to name a few. Whether you're at home or on a worksite, always avoid power lines. Where can I find it? Through Entergy's The Power to Care program, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals. Use constitutes acceptance of General Website Terms and Conditions. Customer-produced energy purchased by EML. And yes, we do recommend that you set your thermostat to 68F in the winter and 78F in the summer. Paperless billing is secure, convenient and free. Learn More Payment Options If you are currently a Paperless Billing customer and wish to sign up on Auto Pay, please make your online payment prior to enrolling in Auto Pay; otherwise, you will need to mail in your payment. Set up email reminders and view exact copies of your bill online, along with other benefits: With Auto Pay, we will continue to read your meter and calculate your bill each month. On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. Mississippi Ohio Texas Other Region SelectToggle Dropdown Houston Metro Not Houston Metro ContinueCancel Home Manage Your Account: Billing & Payment Payment Options Manage Your Account: Billing & Payment Flexible Payment Options Need help paying your bill? Entergy Mississippi, LLC; Entergy New Orleans, LLC; Entergy Texas, Inc. Energy Efficiency. Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. No need for stamps and trips to the post office. You can also find links on ways to save energy around the house and more information about some of our products and services. '&l='+l:'';j.async=true;j.src= We'll match each dollar donated. There are no disconnection or reconnection fees. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . CONTACT US. At Mississippi Power, we want to keep things as simple and convenient as possible when it comes to paying your monthly bill. Contact us online (we will respond via email). The Third-Party Notification form must be signed by the customer making the request. Make one-time bill payments or schedule payments in advance. Residential Customer Service - Monday through Friday 7 a.m. to 7 p.m. Business Customer Service - Monday through Friday 8 a.m. to 5 p.m. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses. SET UP AUTOPAY Entergy Future Ready Resilient solutions for a sustainable tomorrow Now enter your user name and password, and you're all set! This value is recalculated on an annual basis. Entergy Louisiana, Arkansas, Mississipi, New Orleans: Entergy Texas Net metering refers only to the process of exporting to the grid excess electricity from your system. We can let you know exactly how much it will cost to reconnect residential service. System features and menu options. Amount Due 4. Log in to your account to view your most recent bill. The low-income benefit adder will only be available to the first 1,000 qualifying low-income customers. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Southern Company. These funds also provide agencies with administrative fees to cover added expenses associated with an increased volume of requests for help. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Call Now Understanding your bill Your power bill is more than just a number. Here you will find all the information you need about energy use at home and an explanation of your energy bill. Mississippi implemented its TANF program . Pay online using BillMatrix or call them at 800-834-2073. It's as easy as 1, 2, 3. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. To review the full list of definitions please see section below. Mississippi Power takes its responsibility to protect the environment seriously. new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], For additional information, call 1-800-421-0762 or get in touch with your local community action agency. Seasonal pricing - the cost for electricity for residential customers is based on a seasonal rate schedule, where prices vary with the time of year. 3. Mississippi Power's step-by-step process for interconnecting to the company's electric grid and being able to net meter a renewable energy system can be found here. Just like today, if your power is turned off for 14 days or longer, your Entergy account will be finaled. Costs to rebuild infrastructure and equipment damaged by severe storms and weather events. The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. The Third-Party Notification program allows a customer to designate a person of their choice, such as a relative or neighbor, to receive a duplicate copy of any disconnect notice the customer may receive as a result of an overdue bill. BillMatrix takes Entergy payments through myEntergy.com/MakePayment and over the telephone. Eligible households may receive up to 12 months of rent and/or utility assistance, plus an additional three months if more time is needed to ensure housing stability and funds are available. Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. You may experience a higher bill if the price of electricity increased due to a pricing adjustment that occurred during the year. Discover the financial and environmental benefits of electric vehicles. Selling to Mississippi Power as a Qualifying Facility. You can log in with your same myEntergy username and password. Sometimes it may seem like your electric bill is a moving target, and it can be depending on a number of factors. BillMatrix is no longer accepting Nissan Motor Acceptance Company (NMAC) payments. Clear contact information - We know that sometimes you may need to contact us. Utility Account Number without dashes and spaces Locate your Quick Pay Center Code on your bill. A $460,000 education campaign to help make Entergy Mississippi customers aware of additional energy-efficiency and bill help available to them. Making free $35 energy efficiency kits available to customers. We are diligently working to bring it back up as quickly as possible. When you install a renewable energy system at your home or business, the system will offset, or replace, at least some portion of the electricity you would have otherwise used from the electric grid. You do not need to sign a contract to participate in Prepay. The designated third party is not obligated or responsible for payment of the bill. Selling to Mississippi Power as a Qualifying Facility. Mississippi Department of Human Services. Just sign up to pay your bill automatically each month. You can pay them directly on this website. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. No endorsement has been given nor is implied. If you need to stop a payment, you must contact Customer Service a minimum of five business days before the scheduled draft date; otherwise, please contact your financial institution. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. Learn about doxo and how we protect users' payments. See below for programs available to assist with your energy costs. Customers can get these money-saving kits at community events this fall or can request them online at. The Entergy bill's user-friendly and colorful layout enables you to find all the important information on your bill. Smart savings and solutions for every home. Welcome to the online contribution system for The Power to Care brought to you by BillMatrix. NMAC online Payment. If you have a payment arrangement on your account, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. The Emergency Rental Assistance Program makes available $46.5 billion to assist households that are unable to pay rent and utilities due to COVID-19. The Accumulated Difference is the difference between your monthly Level Billing amount and what you would owe if you were not signed up for Level Billing. Monitor how much electricity you're using each day and project the amount of your monthly bill before it arrives. This may happen many times a day, an hour, or even within a minute or second, depending on conditions. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. BillMatrix Click hereto make a credit/debit card payment. These rates are established by Mississippi Public Service Commission rules. Those that do generate excess electricity will be eligible to sell that electricity to Mississippi Power at a rate determined by the Mississippi Public Service Commission. Selling to Mississippi Power as a Qualifying Facility. A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. Covers changes in the cost of the system utilized to generate and deliver electric service to customers between base rate proceedings. This service could be especially useful to the elderly, sick or people who are away from home for extended periods of time. Credit to customers for credit card fees assessed when they pay their bills electronically. The customer paid Bill Matrix Web the full balance and did not change the amount to $274.14. Southern Company. 1998-2023 Entergy Corporation, All Rights Reserved. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. Definitions of line items have been added so that you can clearly understand the different parts of your bill. Choose from simple Budget Billing, which allows you to keep your payments about the same each month, or other options designed to take the pressure out of paying your bill. I'm looking for my bill. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. If your reading was estimated this information will be indicated on your bill. You can now pay your power bill at Walmart, Dollar General, Family Dollar, Walgreens and more. Funds will be paid directly to landlords and utility service providers. Keep in mind the fluctuations you may see can be the results of weather changes affecting usage throughout the year, particularly in summer and winter months. Like fuel costs, we set detailed plans to comply with state and federal environmental rules and regulations. Here you will find all the information you need about energy use at home and an explanation of your energy bill. Or you can estimate what your future usage may be. Copies of regular bills are not sent to the third party. Self-service options are available 24/7 through our automated phone system or online through myEntergy. *Last Name or Company Name: First Name: Utility Account Number: without dashes and spaces: Utility Service Address: Your account number and a valid debit or credit card are required. If you choose to pay without logging in you will need your account number. Important note: If you participate in both the Auto Pay program and Paperless Billing, you will not be able to make payments through the website. If you log in, your information will be provided on the page. You can also find links on ways to save energy around the house and more information about some of our products and services. If you dont want to download the app you can visit the myEntergy mobile account management site at https://www.myentergy.com/s/. The Auto Pay program normally begins with your next bill. Southern Company. That's why we've put all the information you'll need, like our contact numbers and website address, plus your account number, right at the top of your bill. Prepay customers will still be able to receive financial assistance. Each year, the company files a report with the Mississippi Public Service Commission (PSC) regarding costs of fuel necessary to generate electricity. Enter the full account number as it appears on your Entergy bill. Qualifying customers may be eligible for up to $1,000 for one or more months. Like on a calendar, not all billing months are the same amount of days. Recovers costs associated with expansion of fiber optic infrastructure in rural areas of Mississippi in support of broadband expansion. When your income wont stretch any further, help is available. If you choose to restart service, you will need to call 1-800-Entergy (1-800-368-3749) for reconnection. For a list of LIHEAP agencies, click here. The cost of fuel needed to generate electricity and the cost of power purchased from other Companies. Recovers costs to rebuild infrastructure and equipment damaged by severe storms and weather events. Charge for costs associated with manual meter reading for customers electing to opt-out of Advanced Metering. We use a disciplined strategy to project the exact amount of fuel necessary to generate electricity for our customers and file this annually with the PSC. Providing more than $540,000 in emergency utility bill payment help for older adults and customers with disabilities facing financial hardship. Get a better understanding of your bill with our detailed sample bill that explains every line item. Backup generators are not typically designed to be operated in parallel with Mississippi Power's electric grid. Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. However, those who do not generate excess electricity will still see a reduction, or offset, in their bills as their home uses more solar energy and less energy from the grid. Sign up for text or email alerts ahead of when your bill is due you choose how many days out. Raise or lower your thermostat only by 1 to 2 degrees at a time to help find a comfortable setting you can live in without spiking your electric bill. Occurred during the year and colorful layout allows you to find all the information you need energy! Be able to receive financial assistance, there is no limit on the page part of the bill is you! Payment get a heads-up with billing Alerts Stay on top of your bills, if your Power turned! 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