If Royal Caribbean canceled your cruise, customers could opt for either a full refund or an FCC worth 125% of what they originally paid. I'm going to wait untilmy sailings happen and new invoices come in and maybe re visit again. Select your cabin type . Does anybody know if you accept the offer for the 125% future cruise credit based on the amount of the fare you lost due to the cancelled cruises, what happens to the port fees and taxes you previously paid? "In a situation where a future cruise credit is applied to a booking, but the full value is not utilized, instead of a new future cruise credit being created for the remainder balance, it will be issued as onboard credit on the cruise that they're using the cruise credits in the first place," Hochberg, who is not affiliated with the cruise line, shared. You can do it right online. Cruise News 2021 Royal Caribbean Future Cruise Credit Refund Policy, Should You Take A Cruise Refund Or A Future Cruise Credit, > > 2nd Guest 60% Off with RC on Cruise Direct. Were sure youve been monitoring the news regarding COVID-19. By Sarah Bretz. Visit our Make A Payment page to complete the process. Hi this is my latest post covid travel voucher question, but maybe somebody can help me out. Thanks for. 20102023Regal Sea Media LLC. Sign up free or chat with an expert to find out more. But, now there are a bunch of FCCs out there somewhere. Even one that is paid in full. Please dont book with any old company just because they have a cheap deal. I dislikebooking a cruise but only getting FCCs in return. Now, I want to book a cruise sailing on 8/5 using the FCC but the FCC is not issued yet. Does it get converted to onboard credit? Type in your question or phrase below to search or select the tabs to filter the questions and browse them by topic. You May Like: Best Dolphin Cruise Gulf Shores. Any remaining balance of your Future Cruise Credit (FCC) will be reissued to you as a new FCC after you complete your cruise. New Bookings You can use your Future Cruise Credit to book a cruise on the website. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. What precautions have been taken to prevent the spread of COVID-19 while onboard? We will help you explore the best options to fully maximize the value of your Future Cruise Credit and make your vacation memorable! Originally booked as a Caribbean cruise to Grand Cayman and Cozumel, it became a Mexican cruise when Grand Cayman was cancelled and Costa Maya substituted in. Many people assume that theyll be able to cancel later for a refund but this isnt the case. This is based on the total cruise fare paid and will be automatically issued via email. To be honest Im not sure exactly how its working. (Please see attachment for price. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Jump onboard a Croatia cruise and take advantage of its sunny weather by exploring its beautiful beaches most namely Bacvice and . Related question.. Royal Caribbean Group (NYSE: RCL) is one of the leading cruise companies in the world with a global fleet of 64 ships traveling to approximately 1,000 destinations around the world. Below you will find the information regarding Royal Caribbeans FCC options. If a guest uses their FCC for a sailing and has a leftover balance, they do not have to wait for the first sailing to complete before applying the remainder. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. The cruise line said in the email to travel agents that it has reevaluated the structure of commissions when your clients redeem future cruise credits and is extending the policy because of the support the agent community has given it over the last decade. Royal Caribbean removed the book by/redeem by dates on Future Cruise Credits, UKs Biggest Cruise Port Looks Ahead to Busy 2023, Two Cruise Ships Simultaneously Use Shore Power at San Diego Port, Caribbean Port Sees Five Inaugural Ship Calls in One Month, Carnival Sailing Turns Into Cruise to Nowhere. Wait to see if the cruise line is going to cancel your cruise or extend their sailing suspension before making any moves. But during the COVID-19 pandemic, some lines have offered passengers future cruise credits with a dollar amount of 125%, 150% or even 200% of the amount the passenger paid for a canceled cruise. If you're sailing within a group booking, you can still redeem your Future Cruise Credit. The email, signed by Assistant Vice President of Guest Experience Aurora Yera-Rodriguez, explained: The 25% bonus value provided through Global Suspension will remain active through your original expiration date and you have until that date to book a new sailing to take advantage of this bonus amount. Future Cruise Credit Certificates - Balance Verification, deposit only before final payment date or after final payment date anddeposit + additional payment all refunded, you cancelled cruise or royal cancelled cruise. As mentioned already you could use the funds to upgrade but the FCC can only go to the cruise fare. Please Read: COVID-related Discussion. To make it easy for you during this difficult time, we will take care of everything no action needed from your end. And I look forward to that day. Planning a cruise? Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition . If your sailing was cancelled as part of our COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. Prior to this week, Royal Caribbean would reissue the leftover amount as new future cruise credit. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. If you never registered with the cruise line or you do not have a loyalty account, your FCC information will be emailed to you on the email address you provided when you originally booked your cruise. Paste as plain text instead, All rights reserved. Royal Caribbean has made it quite easy to redeem a future cruise credit, whether you are booking directly or with a travel agent. Call us at 800-288-6006 if you need help finding the perfect cruise. Future cruise credits have become widely available due to the current voluntary cruise shutdown that Royal Caribbean is engaged in, which means while cruises are being cancelled due to the global health crisis, Royal Caribbean is offering guests future cruise credits. Many cruise. If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. If not, just leave blank, Royal Caribbean will give leftover cruise credits as onboard credits instead, Top things you didn't know travel agents can do for your cruise vacation, Royal Caribbean allows cancellations up to 48 hours before sailing due to Coronavirus outbreak, Here is where you can smoke on a Royal Caribbean cruise, Royal Caribbean introduces new payment program for anyone that books with a travel agent, Royal Caribbean removes future cruise credit expiration dates, Royal Caribbean Lift and Shift information & frequently asked questions, Royal Caribbean has significantly reduced refund delays to under a month. The amendment has extended the maturities of $2.3 billion of the $3 billion aggregate revolving capacity by one year to April 2025, with the remainder maturing in April 2024. Some exclusions may include: Each cruise line will have its own limits on when you can redeem your Future Cruise Credit, which may be subject to expiry and blackout date limitations for new bookings. We are telling you TA's are worth their weight in gold!!! FCCs offered under Royal Caribbean Internationals Cruise With Confidence policy are included, as are the fare FCCs offered during the global sailing suspension but not the extra bonus credit. Have you considered an upgraded stateroom to use all of the 125% OBC. Arrive: Thu 23 January 2025 at 09:00 / Depart: Thu 23 January 2025 at 18:00. It cannot be used towards add-on purchases, like drink packages, shore excursions, port fees or taxes. Many of the FCCs are set to expire in the next few months, when many guests have not yet been able to redeem their credits. I have heard people saying that you cannot apply FCC to the port fees and taxes on a future cruise, but if they tack the previously paid port fees and taxes onto your FCC, I do not know why they would not be permitted to pay the port fees and taxes on an upcoming cruise. All rights reserved. Started August 27, 2021, By Most cruise lines give customers a year or two to rebook a cruise using a FCC. jaredhamburg We also have 1 cruise for Jan 2022. Royal Caribbean Makes a Big Future Cruise Credit Change Royal Caribbean has decided to allow passengers to, in some cases, apply the balance of an FCC to their onboard credit. Now, rather than sort out confusing and conflicting dates, the cruise line has declared that fare value FCC credits will never expire, giving guests much greater flexibility for their future travel plans. The cruise line has not allowed passengers to take unused portions of FCCs not used to book the cruise as onboard credit. . For this reason, its very important that you are happy with your cruise line choice. how can i see how much future cruise credit I have.? I'm sure the real reason they're not fixing this stuff is they're about ready to replace the Cruise Planner implementation with a new one. Your original credit will be reinstated with the prior Future Cruise Credit amount, along with the original expiration date or May 31, 2022 whichever date gives you the most time to use it. We tried keeping a spreadsheet tracking all of them till we learned he was tracking them. Thankfully we have an outstanding TA who not only kept track of all of them but also fought Royal to get them reissued and applied to the next cruise we booked. The cruise in Nov islooking doubtfulso I was able to "reschedule" and made it an Alaska cruise inAug 2021. If you have worked with a travel advisor on booking your cruise, reach out if you have questions, or reach out to the cruise line directly. Recommended Reading: Captain Andys Dinner Cruise Kauai, How to use your Future Cruise Credit from Royal Caribbean | FCC Details. It's easy to see why Royal Caribbean would want to do that. We cancelled on 14 March 2022. Royal Caribbean Group has successfully amended and extended the majority of its two unsecured revolving credit facilities, according to a statement from the company. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. Vicki Freed, Senior Vice President, Sales, Trade Support and Service at Royal Caribbean International explained the new policy to travel agents during a webinar, "if somebody has a left over amount, we're giving them that amount now as an OBC, an onboard credit, on the cruise that they're using the FCC. No action is needed on your part, well take care of everything for you!. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. GRAMMAR REFERENCE AND PRACTICE 3 REAL ENGLISH AUTHENTIC LEARNING. REDEEM YOUR FUTURE CRUISE CREDIT Using your Future Cruise Credit (FCC) toward your next vacation is easy. Weve added technical capabilities to hopefully speed up more of the processes. I know that clients received the offer and I was copied. My advice is to call but dont get your hopes up. Followers. The company says it will now resume operations on June 12th for the majority of its 26-ship fleet. The second problem with FCCs is that they could only be used for a cruise ticket, not for anything else onboard. Best no-annual-fee card for cruises: Citi Double Cash Card . Also Check: Cruise From Usa To Australia 2022. If you cancel early and then the cruise line later cancels that sailing, it may negate the option for a full refund. Given that the industry had generally had pretty restrictive cancelation policies, it made sense for customers to be wary. Good to know, thanks! < < < < < < < < < < < < < < < < < < < < < < < < < < <. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. Think of the FCC like a promo code, which offsets the cost of the cruise. Dont Miss: Sunset Cruise Indian Rocks Beach. After I explained that I was already using a future cruise credit for this cruise, after them ruining our last family cruise, and that obviously their customer service had not gotten any better.He changed the invoice to the balance that I was supposed to pay to begin with and gave me $50.00 CC. If you are booking multiple cabins, you can enter your Future Cruise Credit number(s) for each room. Our goal is to resume operation on April 11th, 2020. Again OFFICIALLY THIS is not allowed however as I've always said anything can be done internally one just has to find the correct person willing to bend the rules. I put the FCC way into the future so I wouldn't have to mess with it for awhile. Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. You May Like: 3 Day Cruise From Tampa To Key West, Heres how I get the lowest price when I book a cruise. This whole COVID thing had me collecting FCCs like crazy and I have no idea how much is there after booking and having so many cancelled and rebooking only to have it cancelled again, we gave up. If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. , . With the expiration date now removed, loyal travelers have more options to redeem their FCCs when they are better able to book a cruise vacation. We give you our exclusive bonus offers,plus all qualifying cruise line offers , plus all of the cruise line loyalty program benefits. Knowing this situation is ever-changing, we want to provide you with some options. The majority of vouchers have to be used before the end of December 2021. You can check out the balance using that link. , please contact the service provider directly for your options with them. I personally dont really like the idea of waiting and then getting a refund but you could do this if youre unsure. This varies by cruise line. And so, this same issue also reverberates into affecting our call centers. A future cruise credit above the amount you paid may be enticing, but if you have the option to get a refund, that may make more sense for flexibility. Royal Caribbean has automated the process of canceling cruises, which has made doing so much easier for customers. Once Royal Caribbean resumes cruise operations on June 12th, there will be a 4 point process which is currently being worked on. Royal Caribbean Cruise Line Future Cruise Credit | My Future Cruise Credit We make using your Royal Caribbean Future Cruise Credit easy Sign up today & get the full value of your Future Cruise Credit, PLUS an extra bonus in savings to spend on hotels, wine, resort stays, tours, and so much more Register Your Future Cruise Credit Of course it'll have completely different messed up problems of its own. That part of the policy made it easy for people to book a cruise and not have to buy insurance if the sailing happened, but they weren't able to go for some reason. ", "We're not going to reissue FCC's. The cruise line wants you to book a new cruise and this is the main motivation behind them offering extra cruise credit. When you receive onboard credit, this is credited to your SeaPass account. Explore two colorful nations on one exotic island on one vacation. I decided to keep a close eye the best I could but I have declared DEFEAT in this area. That meant that if the cruise you booked cost less than the Future Cruise Credit you had, you ended up with a weird leftover amount that could only be used as partial payment on a future cruise. Your new Future Cruise Credit will have an expiration date of May 31, 2022, and it can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. Were not to a point yet where I no longer need to get that daily report. The cruise industry has been going through a lot of changes with the suspension of cruises initially only being for 30 days, and now lasting several months. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. They soon discovered that it was not always a simple matter to find a replacement cruise priced the same, down to the penny, as the original booking and credit amount. Some cruise lines require you to use all of your FCC at once or forfeit the overage so, if you dont use it, you lose it. , if you pre-purchased any amenities and packages like internet, beverage, dining, or RoyalUp Upgrade, those will be automatically refunded. Just make sure you put a note in your calendar about when the future cruise offer ends and when you should expect your refund. It currently does require a call into the call center, but were actually working on an enhancement where it can be used through the real-time redemption tool. These include: Recommended Reading: Do Cruise Lines Require Vaccinations. However, it probably will cause problems by being posted here as no one. The FCC is fine where it is on the August Alaska cruise but I'm worried about getting more FCC's before I use up the first FCC.