Use a ticket marketplace that doesn't charge such ridiculous fees. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . StubHub Buyer Fees What does the buyer see? All Rights Reserved. Wait for a StubHub representative to reach you. Yes No Still Need Help? StubHub does not buy or sell tickets, they are a brokering site that matches buyers & sellers for a fee. I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). Friday Buyers got in with no problem with scanned tickets. Just "your tickets will be transferred in 24 hours" Call 1-866-788-2482 to speak to a customer service representative from StubHub. Stubhub came to BBB's attention in 2002. Event cancelled - tickets purchased using credits, Unable to view Payment status of sold tickets, terrible experience and useful info when listing, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. | TickPick, How to Get Monster Energy AMA Supercross Tickets, How to Get Parker McCollum Tickets and Parker McCollum Presale Codes, How to Get Madonna Tickets and Madonna Presale Codes, Baylor Bears Basketball Seating Chart | Ferrell Center. BUYER BEWARE. One will be $260 while the other will be around $259. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. I didn't read the T&C and didn't know about this policy. Ways to get paid when selling tickets on StubHub How to see your payment history Being paid through PayPal but the PayPal email is wrong StubHub payment is unclaimed StubHub payment is on hold Updating your payment method on StubHub listing Removing direct deposit details Expected payout if tickets sell Charged because my StubHub sale was canceled There a lot of hidden cost and rules. StubHub owed him $111.36. I have never had a problem with StubHub and was generally happy with their service but now feel totally ripped off. My name is Martin Tulare Ranked in the Associated Press Top 25 poll for the first time in two years, No. It should be expected that the Steelers' offense will build off of what it did during the back end of the '22 season with Pickett and Canada entering their first offseason with Pickett as the starting quarterback. Customer service all the way to your seat, 2000-2022 StubHub. Also fix your [censored]ing website. We'll pay you in different ways depending on your area and the event area. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Eight months after the acquisition, StubHub reached . three tickets were sold for the ny yankee/pirates game on I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. Desired outcome: Yes, he's dealing with a depleted receiving corps. On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. Trending down Cardinals HC Kliff Kingsbury. There was no button. Provide benefit consulting/guidance on all benefit inquiries. a consumer will go right past it. Give LSU credit. 1st set of Buyers got in Saturday with scanned tickets and no problem. Read on to get the help you need to contact StubHub. Danielle is the author of this solution article. That simply means the tickets were not used. For example, on the sale of a $100 ticket, the buyer would pay $110. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. Thanks to all authors for creating a page that has been read 47,136 times. In 2021, Davis was given a career-high AV of 15 while again being named an All-Pro after he recorded 105 combined tackles, 13 tackles for loss and three sacks. Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. June 30, 2022 Go to a Hearing. Every time the card was accepted, then 5 minutes later received an email saying sale was cancelled. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. [protected], Desired outcome: StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. Told "Do not worry". Deadline: May 17, 2022. 20 Marquette hosts No. Kind regards, The tickets were exactly what I advertised them as. New Britain, Connecticut, United States. Explain your case the best you can. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. Did you find it helpful? Selling - error with delivering barcodes on stubhub's end. This article has been viewed 47,136 times. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . 22 Providence on Wednesday night in Milwaukee. StubHub clearly does not! As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Search through past posts using the search bar at the top of the forum page. included is in microscopic writing.most would not even notice. Full refund and parking tonight where I was promised it would be. Position Summary. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. How do I get my tickets back if they didn't sell? I didn't worry, since Stubhub allegedly backs up their sales. This is the only way to get a cash or credit award under the Settlement. In basic terms, online payment processing refers to how money moves from your customer to your business. I sold 2022 Breeders Cup tickets thru StubHub, 2 for for Friday and 3 sets of two for Saturday, all with parking pass. I was using my husband's account which he had never even used. I recently sold a pair of tickets through Stubhub for the first time. I chose 3. [protected] 9/20/22 $54 StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. Desired outcome: I want my 900.00 dollars for the sale. StubHub Seller Fees What is StubHubs Commission? i didnt realize stubhub had changed from the what you see is what you get they advertised last year. PayPal: Once the payment processes and is in your PayPal . Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Jaylin Williams scored 15 of his season-high 21 points in the . StubHub will send you an email with instructions on how to claim your refund or credit. No one really knows the technical back end operations, for all we know, these transactions are processed in batches. Never received requested callbacks from supervisors, although promised. No. The 4 tickets were then sold to 2 customers. Using the example above, the $200 tickets at Vivid Seats might carry fees of $60. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. Hamilton New York Tickets - StubHub Hamilton New York Tickets 110 people viewed Hamilton New York events in the past hour Events Parking VIP Others No events within 50 miles of Virginia, USA 166 events in all locations Today Jan 14 Sat 8:00 PM Hamilton - New York Richard Rodgers Theatre, New York, NY, USA I recently listed 2 tickets on StubHub, do not split. The Stubhub order number I'm disputing is #[protected] I purchased tickets on Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a seemingly really good price. A review of Stubhub's file was done in February 2022. 2.) The only time someone would know what buyer fees StubHub was charging was to list a ticket for an event, and then go look at the price at which StubHub was listing it. Yes If youre a seller and youre looking to reduce the fees you pay on StubHub, your only real option is to sell a ton of tickets. Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? I have called five or more times in the last few months and i still do not have my money that i am owed from new york yankee tickets that were sold on 9/20/22. Stubhub payment plans with Affirm: book now pay later with no fees For illustrative purposes only. Since eBay acquired it in 2007, StubHub has given Ticketmaster a run for its money in live event ticket sales. Royce O'Neale's putback with 3.2 seconds left put Brooklyn to stay, and the Nets beat the Miami Heat 102-101 on Sunday night in a game where Durant left in the third quarter with a right knee injury. Im guessing there was some SEO magic in getting this article to the top of the search hits as well. 1 hr ago 2 min read. How do I ask Stub Hub to list an event for which I have tickets? StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Desired outcome: Produced high-quality documents, spreadsheets and . We don't accept cash or checks. How do I contact? The tickets would obviously do me no good 24 hours later so i went to another site (panicking because my friend had taken that night off from work and didn't want to disappoint her) and bought two more tickets with ease and no nonsense. The customer didn't claim the ticket so I cancelled the transaction. Ken Youll be happy to know that TickPick does not charge the buyer a service fee at all, and that we do not charge a fee for e-tickets to be transferred. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? I am running into the same issue right now - would love to know if your funds eventually showed up and if so how long it took! Along with a larger site redesign, StubHub is now experimenting with showing buyers the amount theyre charging, but only if they really look for it. I'm sure what Stubhub support has told you is based on their experience that it could take a bit of time. They got their money from me this time but I will be very careful about using them in the future and avoid them whenever possible. If youre a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, youll need to be sell hundreds of thousands of dollars worth of tickets every year. Ice Nine Kills: The Octane Accelerator Tour | Presale & Cheap Ticket Info, Ra Ra Riot Superbloom Tour | Presale & Cheap Ticket Info, http://www.stubhub.com/san-francisco-49ers-tickets-san-f//, NCAA Mens 2022 SEC Tournament Seating Chart at Amalie Arena, How To Sell Your Sports, Concert, and Theater Tickets, How Much Do Super Bowl Tickets Cost? Exactly what happened to me! Its too bad that StubHubs User Agreement doesnt talk more about its fees. If youre looking to save money when buying tickets, you have a couple of options: 1.) +[protected]. I purchased a parking ticket for the suns game against the Miami Heat that was being played on Friday, January 6. StubHub is the world's largest ticket marketplace, providing a dynamic marketplace for buyers and sellers to safely, securely, and quickly buy and sell tickets online. I am one of the millions of moms that tried to get taylor swift tickets for my daughter during the ticketmaster presale dumpster fire. Now the Nets have to hope for good news on Kevin Durant. We use cookies to make wikiHow great. My CC didn't have enough balance on it for a second $1100, so the payment fee didn't go through. order no. You can't make changes in the StubHub app. What are Stubhubs seller fees? I request a $445.50 refund to my credit card. Well, the last StubHUB CEO lost his job over this change when $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. We'll pay you in different ways depending on your area and the event area. I dont understand why stubhub, etc are scooping up tickets within seconds when they go on sale, then ticketmaster says sold out. When Stubhub acquired Ticket Technology, the original 48 brokers that were using that POS received a discounted commission fee as part of the agreement. The point is to help out readers on the digital platform to decide where they can purchase . wikiHow is where trusted research and expert knowledge come together. I ordered tickets but can't view them online even with the access code. 9/20/22. Really feel their new policy regarding the showing of fees is dishonest. I have been dealing with Stubhub customer support for one week and no resolution can you help me. What are Stubhubs fees for buyers? Ticketmaster has tried (and obviously failed) at trying to stop the bots from ticket brokers by making buyers type in phrases or click pictures. Let us know in the comments! See for your self: http://www.stubhub.com/san-francisco-49ers-tickets-san-f//. Pursuing 'superpower,' No. I am a first-time user. Make sure your payment info is up-to-date, Did you find it helpful? CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. We'll pay you in different ways depending on your area and the event area. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. So I transfer the tickets. Hi do not see anyway to contact Stubhub. Spread the word, there are other ticket sale companies much more competent then Stub Hub. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a . We had someone visiting from overseas that wanted to see the show. Leave the Archive. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 1999-2023 PayPal, Inc. All rights reserved. Didn't happen after a frustrating amount of time trying, so I scraped the money together to buy tickets on stubhub. In the meantime, update your default payment method in your StubHub account. Stubhub say that I did not click the button to complete the sale. This will surely increase the credibility of your complaint. forthright they are by including the fees in the price one sees when checking StubHubs fees are more confusing than ever. By using our site, you agree to our. See footer for details. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Despite the hassle of having to wait and confirm purchases on StubHub, and the nonrefundable nature of them, I printed the parking pass, which was a requirement. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. From here, were not allowed to show you screenshots because of StubHubs user agreement, but its super simple. I want payment for the tickets I sold. Yes sales plummeted. Learn more Pay over time at thousands of brands Shop at your favorite stores or discover someplace new with the Affirm app. You can't make changes in the StubHub app. Do some sellers pay different commissions? If you buy through links on our site, we may earn a commission. Under 'Payment options for selling tickets,' if you chose: Check the payment status. Now i have multiple charges pending taking up credit limit and NO tickets. I ordered 2 tickets for a concert scheduled for December 10th on November 1st. You may be a Class Member in the proposed Settlement and may be entitled to participate in the proposed Settlement if you meet the following criteria. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"