LEXINGTON KY 40512 800-548-3945, P O BOX 14089 Lexington, KY 40512-4079 PO Box 14067 Independent non-retail pharmacies - such as long-term care facilities, home infusion pharmacies, and mail order pharmacies - can call one of the phone numbers below to request participation: Chain or Pharmacy Services Administrative Organization (PSAO) pharmacies. Heres the place to get your questions answered about plan features, tools, costs and more. Electronic claims submission Use our electronic payer ID #60054. PO Box 398106. The discussion, analysis, conclusions and positions reflected in the Clinical Policy Bulletins (CPBs), including any reference to a specific provider, product, process or service by name, trademark, manufacturer, constitute Aetna's opinion and are made without any intent to defame. Medical necessity determinations in connection with coverage decisions are made on a case-by-case basis. Aetna Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits and do not constitute medical advice. Submit a separate claim form for each eligible family member. Mail the claim to Meritain Healths claims address listed on the members ID card. Each main plan type has more than one subtype. LEXINGTON KY 40512-4586 888-632-3862, PO BOX 23759 Federal No Surprises Act. Insurance at 1-800-927-4357, as applicable, to report any inaccuracy with !etnas provider directory. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you - 24 hours a day, 7 days a week. Treating providers are solely responsible for medical advice and treatment of members. In addition, coverage may be mandated by applicable legal requirements of a State or the Federal government. All Rights Reserved. Please note also that Dental Clinical Policy Bulletins (DCPBs) are regularly updated and are therefore subject to change. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If youre retiring, moving out of state, or changing provider groups, use this form to notify us. 79998-1106, Aetna Student HealthSM Well need to terminate your existing agreement with us. Aetna's conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna). Click on "Claims," "CPT/HCPCS Coding Tool," "Clinical Policy Code Search. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. All Rights Reserved. When billing, you must use the most appropriate code as of the effective date of the submission. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. If there is a discrepancy between a Clinical Policy Bulletin (CPB) and a member's plan of benefits, the benefits plan will govern. Boston, MA 02215-0014 U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a) (June 1995) and DFARS 227.7202-3(a) (June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department of Defense Federal procurements. Amerihealth Caritas Directory Healthcare, Health Insurance in United States of America, Place of Service Codes List Medical Billing. Call our Aetna has more address but usually accept all the claims whatever address you submit from the below list. 151 Farmington Avenue If necessary, use the following claims billing addresses If your practice management system requires you to enter a billing address, use the address listed below for the state in which you practice: This statement contains information regarding certain notice requirements, Claim Settlement procedures, the Provider Dispute Resolution process, and Aetna Payment Policies. Links to various non-Aetna sites are provided for your convenience only. PO Box 14079 Aetna Provider Phone number and Aetna Claim address are updated from trusted and authorized online resources as per the latest updates. El Paso, TX 79998-1106, Appeals Mailing Address Provider Resolution Team Go to the American Medical Association Web site. Any use of CPT outside of Aetna Precertification Code Search Tool should refer to the most Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. CPT is a registered trademark of the American Medical Association. In all cases, the patient or authorized person must sign. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. CPT only copyright 2015 American Medical Association. In the event that a member disagrees with a coverage determination, Aetna provides its members with the right to appeal the decision. 1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. P.O. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. By clicking on I Accept, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guidehelps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. Go to the American Medical Association Web site. Links to various non-Aetna sites are provided for your convenience only. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. I practice independently and I want to contract with Aetna. Please note also that Clinical Policy Bulletins (CPBs) are regularly updated and are therefore subject to change. Box 21542, Eagan, MN 55121 Phone: (800) 821-6136 Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. CO, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NE, ND, NH, NJ, NY, OH, OK, PA, RI, SD, TX, VA, VT, WI, WV, WY, Address You can also call your insurance companys member services (their phone number is on the back of your insurance card). Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. All services deemed "never effective" are excluded from coverage. Tampa Florida 33630 PO Box 14020 Others have four tiers, three tiers or two tiers. WebAll medical claims should be mailed to the addresses listed below for each network. Please be sure to add a 1 before your mobile number, ex: 19876543210. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. If necessary, use the following claims billing addresses. For questions on how to submit electronic claims to third-party administrators, such as an individual practice association, contact the third-party administrator. If these types of bots are repeatedly sending you messages, you can: Use Mutual Servers to determine the server (s) they share with you, and disable Direct Messages If you do not intend to leave our site, close this message. Visit the secure website, available through www.aetna.com, for more information. Under certain plans, if more than one service can be used to treat a covered person's dental condition, Aetna may decide to authorize coverage only for a less costly covered service provided that certain terms are met. For your convenience, we recommend that you add your Member Services number to your phone contacts. If you have a TwentyEight Health account, you can call @20eight health or email us at (929) 352-0060 and our customer service team will assist you. By clicking on I Accept, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guidehelps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. AETNA You may file a written grievance within 60 days after the date of the event out of which the grievance occurred. Get the electronic payor id for Faster process. Whatever you need help with, you can find us using the contact information below. Paper claims submission WebTo learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Please note also that the ABA Medical Necessity Guidemay be updated and are, therefore, subject to change. New and revised codes are added to the CPBs as they are updated. 860 262 9111. Some subtypes have five tiers of coverage. Make sure the following items are included on all applications: Beneficiarys name, as shown on their Medicare card, Beneficiarys permanent residence address/physical street address (PO box is not acceptable), Medicare HICN this is the number on the beneficiarys Medicare card, Proof of Medicare Part A and/or B entitlement, On all 2018 applications, your National Producer Number (NPN)*. Submit all paper claims for covered services as soon as possible using an Aetna No third party may copy this document in whole or in part in any format or medium without the prior written consent of ASAM. In addition, a member may have an opportunity for an independent external review of coverage denials based on medical necessity or regarding the experimental and investigational status when the service or supply in question for which the member is financially responsible is $500 or greater. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. Or, call your vendors customer service help line. 1-855-335-1407 (TTY: 711), 7 days a week, 8 AM to 8 PM. CPBs include references to standard HIPAA compliant code sets to assist with search functions and to facilitate billing and payment for covered services. No referrals are required to see members enrolled in these plans. CPT is a registered trademark of the American Medical Association. ICD 10 Code for Obesity| What is Obesity ? Go to the American Medical Association Web site. CPT is provided "as is" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. All our content are education purpose only. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. Should the foregoing terms and conditions be acceptable to you, please indicate your agreement and acceptance by selecting the button labeled "I Accept". The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. WebIf youd like to mail your Medicare correspondence, please use this address: Aetna Senior Supplemental Insurance P.O. Box 14770 Lexington, KY 40512 1-800-264-4000 Hours: While the Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. Aetna expressly reserves the right to revise these conclusions as clinical information changes, and welcomes further relevant information including correction of any factual error. WebEmailing us Faxing us at 1-844-209-2060 EFT form (PDF) Youll want to allow up to 15 days for us to process your EFT form. Members should discuss any matters related to their coverage or condition with their treating provider. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. Members should discuss any matters related to their coverage or condition with their treating provider. All the contents and articles are based on our search and taken from various resources and our knowledge in Medical billing. All services deemed "never effective" are excluded from coverage. D. Your signature is required to complete this form. Visit the secure website, available through www.aetna.com, for more information. While the Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. Aetna's conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna). CPT is developed by the AMA as a listing of descriptive terms and five character identifying codes and modifiers for reporting medical services and procedures performed by physicians. Please note also that Clinical Policy Bulletins (CPBs) are regularly updated and are therefore subject to change. They do not have access to member accounts but they can provide Aetna Member Services contact information. TX, VA, VT, WI, WV, WY The information you will be accessing is provided by another organization or vendor. CPBs include references to standard HIPAA compliant code sets to assist with search functions and to facilitate billing and payment for covered services. While Clinical Policy Bulletins (CPBs) define Aetna's clinical policy, medical necessity determinations in connection with coverage decisions are made on a case by case basis. This type of complaint does not involve coverage or payment determinations. To help us direct your question or comment to the correct area, please select a category below. Due to current market conditions, actual product. Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. Aetna Claim Address & Phone No. These MA PPO plans provide all the benefits of Original Medicare and more, such as unlimited hospitalization and coverage for certain preventive services. Health benefits and health insurance plans contain exclusions and limitations. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. If you find anything not as per policy. While the Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. In case of a conflict between your plan documents and this information, the plan documents will govern. This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. License to sue CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. Each main plan type has more than one subtype. The responsibility for the content of Aetna Precertification Code Search Tool is with Aetna and no endorsement by the AMA is intended or should be implied. Dont have an account? The AMA is a third party beneficiary to this Agreement. The AMA disclaims responsibility for any consequences or liability attributable or related to any use, nonuse or interpretation of information contained in Aetna Precertification Code Search Tool. For language services, please call the number on your member ID card and request an operator. This is the phone number New and revised codes are added to the CPBs as they are updated. Links to various non-Aetna sites are provided for your convenience only. El Paso, TX 79998-1106. The Clinical Policy Bulletins (CPBs) express Aetna's determination of whether certain services or supplies are medically necessary, experimental and investigational, or cosmetic. Lexington, KY 40512 The member's benefit plan determines coverage. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. Treating providers are solely responsible for dental advice and treatment of members. The AMA disclaims responsibility for any consequences or liability attributable or related to any use, nonuse or interpretation of information contained in Aetna Precertification Code Search Tool. For Medicare Products Provider Dispute Inquiries HMO plans only: Contact the Provider Service Center at 1-800-624-0756. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. If you missed Open Enrollment, Email, call or chat with The ABA Medical Necessity Guidedoes not constitute medical advice. LICENSE FOR USE OF CURRENT PROCEDURAL TERMINOLOGY, FOURTH EDITION ("CPT"). The information contained on this website and the products outlined here may not reflect product design or product availability in Arizona. PO Box 981106 Provide the name, Member ID number or Social Security number, address and phone number of the covered person. Unlisted, unspecified and nonspecific codes should be avoided. For Medicare HMO plans only: 1-800-624-0756; For all other plans (PPO and Commercial HMO plans): 1-888 MD-Aetna (632-3862); Or visit the Aetna website at www.aetna.com. If you feel some of our contents are misused please mail us at medicalbilling4u at gmail dot com. In addition, a member may have an opportunity for an independent external review of coverage denials based on medical necessity or regarding the experimental and investigational status when the service or supply in question for which the member is financially responsible is $500 or greater. Medical benefit claim submission Fax Number: Some plans exclude coverage for services or supplies that Aetna considers medically necessary. If you missed Open Enrollment, please contact your HR representative immediately. By clicking on I Accept, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guidehelps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. Remember to include the patient-paid amount on claims and encounters submitted to us. Medical Billing Question and Answer Terms, EVALUATION AND MANAGEMENT CPT code [99201-99499] Full List, Internal Medical Billing Audit how to do. Correct rejected claims and resubmit electronically. 1-866-604-7092, Aetna Medicare Prescription Drug Plan Medicare Supplement Insurance plans. In case of a conflict between your plan documents and this information, the plan documents will govern. Aetna claims phone number: For Medical coverage decision Mailing Address: Medical Service: PO Box 14079 Lexington, KY 40512-4079 For Medical Appeal Mailing Address: Aetna Medicare Part C Appeal and Earn Money by doing small online tasks and surveys, The Five Biggest Sports Clubs In The World. Once logged in, under Plan Central,. Any use of CPT outside of Aetna Clinical Policy Bulletins (CPBs) should refer to the most current Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. Well contact you if we need additional documentation. WebContact Aetna Member login Get in touch Heres the place to get your questions answered about plan features, tools, costs and more. All the information are educational purpose only and we are not guarantee of accuracy of information. This excerpt is provided for use in connection with the review of a claim for benefits and may not be reproduced or used for any other purpose. You are now being directed to the CVS Health site. Treating providers are solely responsible for medical advice and treatment of members. Reimbursement and claims processing information. Any use of CPT outside of Aetna Clinical Policy Bulletins (CPBs) should refer to the most current Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. Aetna expressly reserves the right to revise these conclusions as clinical information changes, and welcomes further relevant information including correction of any factual error. CPT 81479 oninvasive Prenatal Testing for Fetal Aneuploidies, CPT CODE 47562, 47563, 47564 LAPAROSCOPY, SURGICAL; CHOLECYSTECTOMY, Top 13 denials in RCM and how to prevent the denials, Critical care codes Usage , Time, Documentation, Medical necessity condition with example, CPT Code 99201, 99202, 99203, 99204, 99205 Which code to USE. Applicable FARS/DFARS apply. When Others are Responsible for Injuries. License to sue CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. The member's benefit plan determines coverage. However, applicable state mandates will take precedence with respect to fully insured plans and self-funded non-ERISA (e.g., government, school boards, church) plans. Be sure to have your student ID number. For others, request to use the Aetna logo. You are now being directed to CVS Caremark site. WebAetna Inc. 151 Farmington Avenue Hartford, CT 06156 USA Call us 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. Aetna coresource claims address and Phone Number, Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079, Aetna Claims PO Box 981106 El Paso, Texas Zipcode- 79998-1106, Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106. The information you will be accessing is provided by another organization or vendor. If you are an Aetna member with questions about your coverage, please refer to our Member Services page for login information and additional ways to contact us. WebYou can talk to Aetna Medicaid Administrators by calling: 602-659-1100 (TTY: 711) Hours: MF, 9 AM5 PM MT By mail You can mail us a letter at: Aetna Medicaid Administrators We're here to help. CPT is a registered trademark of the American Medical Association. You are now being directed to the CVS Health site. CPT is developed by the AMA as a listing of descriptive terms and five character identifying codes and modifiers for reporting medical services and procedures performed by physicians. Please fill in all fields. El Paso, TX Click on "Claims," "CPT/HCPCS Coding Tool," "Clinical Policy Code Search. AL, AK, AR, AZ, CA, FL, GA, HI, ID, This information is neither an offer of coverage nor medical advice. Box 14597 Lexington, KY 40512-4597 California only: Aetna Dental P.O. No third party may copy this document in whole or in part in any format or medium without the prior written consent of ASAM. Email: AetSSIinformation@aetna.com. We have been serving the construction and building industry since 1961. Just log in to your member account to send us an email or chat online. Others have four tiers, three tiers or two tiers. The responsibility for the content of this product is with Aetna, Inc. and no endorsement by the AMA is intended or implied. You, your employees and agents are authorized to use CPT only as contained in Aetna Clinical Policy Bulletins (CPBs) solely for your own personal use in directly participating in healthcare programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. The responsibility for the content of Aetna Precertification Code Search Tool is with Aetna and no endorsement by the AMA is intended or should be implied. License to use CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. Treating providers are solely responsible for medical advice and treatment of members. In addition, a member may have an opportunity for an independent external review of coverage denials based on medical necessity or regarding the experimental and investigational status when the service or supply in question for which the member is financially responsible is $500 or greater. Designed by Elegant Themes | Powered by WordPress. Provider termination form and directory update. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites. Applicable FARS/DFARS apply. The member's benefit plan determines coverage. LICENSE FOR USE OF CURRENT PROCEDURAL TERMINOLOGY, FOURTH EDITION ("CPT"). Before implement anything please do your own research. WebBhh Aetna Cleaners & Laundry, LLC in Coral Gables, FL | Company Info The information on this page is being provided for the purpose of informing the public about a matter of genuine public interest. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this product. Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. Aetna Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits and do not constitute dental advice. This excerpt is provided for use in connection with the review of a claim for benefits and may not be reproduced or used for any other purpose. You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. All dental claims should be mailed to GEHA at the appropriate address below: Direct Care Broker or Supplier Contracts EDI Submitter: 44054 P.O.
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