Only one voucher can be redeemed per booking. Upgrade your web browser for an enhanced experience. You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. It may not display this or other websites correctly. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. Only fares you can book with your Flight Credit will be shown when redeeming it. 1. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. You can use your Jetstar Gift Card on as many bookings as it takes for you to redeem the full value! Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Vouchers can only be redeemed towards payment of Jetstar Asia (3K) flights including fares and bundle options, taxes and fees. Also, if someone is selling a voucher, all they have to sell is the voucher code that you enter upon booking and what guarantee do you have that, once provided with the code, it has not been previously used by someone else to make a booking? If you booked through a travel agent or third-party websites (eg. No subsequent voucher will be issued for amounts $2 or less. Redeem your Qantas Travel Credit against your booking. Fees and charges may apply. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. All members in a booking must individually register and include their Qantas Frequent Flyer number in their booking to be eligible. Download our free online tools for individuals with dexterity limitation. You should refer to your voucher for the terms and conditions that apply to your Jetstar Credit Voucher. Unfortunately, the Qantas Travel Credit will be forfeited. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Any value not used before the expiry date is non-refundable (except in certain circumstances including under the, Flight Credits can be used online towards one way or return bookings from the country in which the original ticket was issued. If you prefer a refund instead, you must request it before you start using your Flight Credit and before the expiry date. Double Qantas Points will be earned on each eligible flight booked within the offer period. Need help with your Jetstar refund complaint? You need to enable JavaScript to run this app. Travel services provided by American Express International, Inc. ABN 15 000 618 208. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. Copyright 2001 - document.write( (new Date()).getFullYear() ); Online booking changes are available 24/7. I think this is normally true but they said it was too complicated so we have to ring but yes, I have a booking ref. Booking fees may apply, the individual terms and conditions of the Qantas travel credit type still apply. It's a credit voucher and they said I had to ring to book. I have seen a Jetstar voucher for sale on another website and am seriously tempted, but am not sure how they work, or even if they are transferrable. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Or you can contact us and we will be happy to re-issue the voucher for you. (b) Treat this Voucher like cash. Book 10 or more passengers travelling to the same destination. Any lost or stolen Vouchers will not be replaced. Search and book from over 15,000 cruise itineraries. All bookings made through this platform are subject to Rocket Travel terms and conditions. Find departure and arrival information and view ouron time performance. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Enter your Qantas Pass number and expiry date. The Voucher can be redeemed towards payment for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date of the Voucher. If, when your voucher arrives, it has the wrong name, this is probably because you made your booking through a travel agent or third-party website, and their name is in the contact field. With our interactive map it's easy to plan your next trip using money or Qantas Points. Search and book from over 15,000 cruise itineraries. Yes, you can. Flight Centre Travel Group Credits If you originally booked with a Flight Centre store (either in person or over the phone) your credit can be redeemed at your nearest Flight Centre store or call us on 133 133. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Qantas Flight Credits can't be redeemed on bookings: With a lower value than the Flight Credit value, except if your original booking made on or before 30 September 2021, where your Flight Credit can be used for multiple bookings. Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. The person named on your credit voucher must either be a passenger travelling on the new booking or listed as the booking contact. If the total of the booking is more than the value of the voucher, immediate payment of the balance will be required at the time of booking. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. You'll also receive complimentary transfers to and from the hotel. Start your trip in the exclusive surrounds of one of our world class airport lounges. Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. AnEligible Flightfor the purpose of this promotion means a flight with a 'QF' flight number on an Australian Domestic or International ticket where a Qantas travel credit was used for full or part payment and where Qantas Points are normally earned. 1829. You dont have to travel far to find your perfect getaway. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. Flight Credits issued on or before 31 July 2022: You must book and travel before 31 December 2023. Your Qantas Pass can be used to pay for a flight booking on qantas.com : Book your flight on qantas.com. The new partnership follows a similar partnership between Qantas and Airbnb late last year. A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. All bookings made through this platform are subject to Rocket Travel terms and conditions. Things don't always go to plan, and you may need to know how to cancel your booking. Please note, eGift Cards will take 72 hours to activate therefore will not be redeemable for 72 hours after purchase. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. Credit vouchers issued by Jetstar Airways (JQ) and Jetstar Asia (3K) for flights impacted by COVID-19 that were due to expire by 31 December 2022, now have an updated expiry date of 31 December 2023. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. I have sent an email to the person selling the voucher asking if it is transferrable so will be interesting to see what he says. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. We pay respect to Elders past, present and emerging. Jetstar and Airbnb partner to help Aussies feel at home on holiday - Press photo, Jetstar and Airbnb partner to help Aussies feel at home on holiday, Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Jetstar Japan Co., Ltd. Flight Credits are valid until the expiry date shown on your Flight Credit, unless an extension has been applied. Book city tours, hop-on-hop-off buses, organised tours and more. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables. What can I use my Qantas Travel Credit for? With lots of ways touse your points, youll be sure to find something you like. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Book your perfect holiday with a flight and accommodation package. Copyright 2023 American Express Company. Yes, you can choose to use your Qantas Travel Credit to pay for your travel booked on American Express Travel Online, which may include additional charges such as airline surcharges and taxes. No, the Qantas Travel Credit can only be redeemed online for new bookings at American Express Travel Online. Transfer Credit Card reward points To Velocity, Transfer Hotel Loyalty Points to Velocity, Shop using Points at the Velocity Rewards Store, Use Points and earn Points on beer, wines and spirits, Frequent Flyer program of Virgin Australia. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. If my Flight Credit includes other people, can we travel separately? Can I use my Qantas Travel Credit to purchase travel for my family and friends? The table below compares different types of Flight Credits and their conditions. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. Jetstar Airways Pty Ltd ABN 33 069 720 243. We do everything we can to process credit voucher requests as quickly as possible. Alternatively, you may use. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights atJetstar.com, helping holiday-makers feel more at home. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. Before booking any international flights and before you travel, check current Australian Government travel advice on www.smartraveller.gov.au. We have extended the expiry dates for vouchers issued due to COVID-19 to allow you more time to book. Join Qantas Frequent Flyerorsubscribe to Red Email today. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. #2. Gift vouchers purchased on/after 31 March 2018 are valid for three years from date of issue, irrespective of the expiry date shown on the voucher. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Save. Browse our airport guides and lounge network information. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Keep in mind that if you cancel your travel booking, we will not be able to refund your Travel Credit. You can order a Webjet eGift Card online and receive it instantly via email in a print-friendly format. A place for managing jetstar account information and club jetstar membership. In most cases, this reference is the same as your original booking reference. 2. Can I redeem multiple Travel Credits for a single booking? If you purchased the FareCredit option when booking, you can cancel for any reason and get a credit voucher for the value of the ticket. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. When cancelling your booking online, you may be presented with the option to request a Flight Credit. No, you can only use one Travel Credit per booking. Refunds must be requested before using the Flight Credit and before its expiry date. Lower fares may be available on qantas.com using a different payment method. If you need further assistance please view our ' how to ' guide on using your Qantas pass. View UpgradeMe PointsTerms and Conditions. For example, if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem your Flight Credit. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. See Jetstar.com for further details. Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5. Which fare conditions apply for bookings made with my Flight Credit? Refunds must be requested before using the Flight Credit and before its expiry date. Any amounts paid for pre-selected seat requests, pre-purchased additional baggage or to offset flight carbon emissions won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. Choose products frompopularbrands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield andmany more. If no email address is supplied for the first adult listed on the voucher, subsequent vouchers will be sent to the email address of the person who purchased the voucher.
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