There is evidence that residents never . Community Rules apply to all content you upload or otherwise submit to this site. Link leads to external site, Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. Remote activation means easier service transfer or activation. In other words, don't be surprised if your engineer isn't in an Octopus Energy van! The only energy supplier Which? If meter is in your apartment they will need . Octopus Energy Ltd is a company registered in England and Wales. If possible, please pass on my appreciation and if possible a bonus . This IHD can speak the contents of each screen out to you. Your smart meter will send us your meter readings so you don't have to. Benton Rural Electric Association And finally, if you're based in the South, Cornwall or East Anglia, your engineer will be from OES or AES. Start a Post Learn more about posting on Energy Central . Smart meters will help us restore power faster if theres an outage. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. Our, Duke's $29M transmission-line plan to spare trail trees in Westfield - Indianapolis Business Journal, New England, Europe, and Energy Conservation, Why a recession in 2023 could see remote workers return to the office, Learn more about posting on Energy Central , Senior Customer Programs Transportation Electrification Manager, Distributed Energy Resource (DER) Engineer. New York, NY 10003. continues to install smart meters outside homes and businesses across Staten Island. If youre still unsatisfied after talking to us, you can call the NYS Department of Public Service using one of the phone numbers listed on their website. (Business Wire photo). Columbia, South Carolina. Privacy Policy and Cookie Statement updated 7/1/2022). In the near future, we'll be incorporating the capability of responding quicker when the meters let us know of a power outage.". Con Edison continues installing smart meters, but those who opt out have to pay a fee. The installation will require about 15 minutes without power, so anyone with life-support equipment should alert ConEd so arrangements can be made. But ConEd will no provide even more specific breakdowns of energy use due to the 15 minute update increment. Had a smart meter installed today. Thank you for contacting us. That means even though the meters are recording data, they may not be communicating the data properly to Con Edison, so the bills that are sent to customers won't reflect those readings. Other evidence suggests that ConEds notice to New York City residents is inadequate and many residents are being charged a large monthly fee for not recognizing or responding to ConEds inadequate disclosure. o[)rV PYy00[ Y@dY% North Carolina Electric Membership Corporation While you're waiting for your meter to connect. If youre based in Scotland or the very North of England (Darlington, Durham, Sunderland or Northumberland) then your engineer will be from Smart Energy Services (SMS). The earlier model, SMETS1, is what the majority of installs were up until March 2019. I-210 Meter Family Residential kV2c Meter Family Commercial SGM Series Residential Westchester: At the Food Bazaar Supermarket, 1 Bogopa Plaza, Mount Vernon. Registered number: 09263424. {?jm=/|vWz}TQeW/o??j-4Zzq\zGy~w-T|szo/^EO7?>~z{?v.x}fs%[WorR[m|yoCtC8R1+Cpzc]e:(U!xl^CJ*t4UQn4r#>;QTo!r?z&. But opting out of some of these cookies may affect your browsing experience. Installer was courteous, professional and helped put everything back. Track how you use energy at different times. Working from 7 am 8 pm Monday through Saturday, a contractor for ConEd, Aclara Smart Grid Solutions, will dispatch trained employees to effect the installations. Installation Information for Property Owners. Heres how itll work in four simple steps: Step 2: Our engineer will come and install your meter. It'll look like this: We now have the Trio In-Home Display - an accessible "talking" IHD for blind and visually impaired customers. Energy Central contributors share their experience and insights for the benefit of other Members (like you). Start Using Your Smart Meter About two weeks after your meter is installed, you'll get access to tools on My Account that track your energy use and identify opportunities to save. Once your meters are fully connected, youll see your smart meter data in both your online account under your meters, and on your In-Home Display . Box 138 digital-utility The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Modesto Irrigation District Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality with multiple communication technologies. It will be crucial to have real time customer data as our energy portfolios become more diverse and civilization becomes more electric. Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality - with multiple communication technologies. According to McGee, the utility has installed over 54,600 meters on Staten Island. Your access to Member Features is limited. Aclara uses cookies to enhance your experience, to display customized content in accordance with your browser settings, and to help us better understand how you use our website. "Online access to detailed usage information now available can help customers manage their energy costs. Your HAN is a secure network contained within your home that allows digital devices to communicate with each other. You can also see if an outage has been reported in your area. If you prefer to write to us, include your account number and as much information as you can about the question or problem. Those who opt out incur a $9.50 monthly charge associated with the cost of meter reading. Smart Meters | Con Edison Home Technology & Innovation Smart Meters Smart Meters We've installed nearly five million smart meters, which provide more information about how you use energy so you can make better energy decisions. Customers that still want their old meters will be charged $9.50 each month, a fee that goes towards keeping a meter-reader on their route. "How is it better? They are also designed to help enhance system reliability and performance. 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. Riverland Energy Cooperative Those making the rounds for the utility company will be folded into other jobs in the company, and able to continue with field-work positions until the right opportunity becomes available. Error: Please call us at 1-800-752-6633 to complete this request. There's no reason to suspect things will be different with smart meters. These cookies will be stored in your browser only with your consent. Chesapeake Utilities Corporation We are expecting SMETS1 meters to be upgraded remotely to the SMETS2 systems (with no engineer visit required) this year, meaning they should soon be smart with your new supplier. Outdoor, accessible meters will be replaced automatically, while those requiring access will be handled with the residents permission. STATEN ISLAND, N.Y. -- As Con Edison continues to install smart meters outside homes and businesses across Staten Island,a few residents are choosing to opt out of having the device -- but for a monthly fee. Live Chat Email 1-800-752-6633 Emergencies and Service Issues Gas Emergency If you smell gas or suspect a gas leak, leave the area and call 911. When autocomplete results are available use up and down arrows to review and enter to select. Sr. Electrical Engineer ff V fgfi?epD1n!q==# And this has some Staten Islanders baffled. Modesto, California, Chief Executive Officer Its time to track down those money guzzling devices and make the most of our smart tariffs and trials where you could save some serious dough. A versatile electric meter for energy-only advanced smart meter solutions, Aclaras line of smart residential meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. Touch device users, explore by touch or with swipe gestures. Receive customized energy efficiency program enrollment opportunities and recommendations to help you save. Here are 10 household items that emit low levels of radiation. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com. In a new online portal, customers will be able to track their usage by month, week, or even hourly throughout the day. New York, NY 10276-0138, Send legal documentation to: ConEd new gas smart meter . The in-home display is the little device that tracks your energy use in pounds and pence. Under the Billing & Usage tab, youll find: Were making it more convenient to view your data by moving it from Customer CARE to My Account. "Con Ed was telling me how beneficial it is because it saves you money," Nigro said. The install will take about an hour per fuel (sometimes longer so best to leave a couple of hours spare). ConEd claims that it has the authority to charge residents a $100 "No Access Fee" for each month those residents do not schedule an appointment. Log in using your email address if you've already registered. WMP has already filed other class actions against companies that have engaged in similar practices of charging illegal or inadequately disclosed fees and may file similar lawsuits on behalf of Con Edison customers who paid $100 No Access monthly fees for ConEds smart meter replacement program. Arcadia, Wisconsin, Chief Executive Officer (CEO) You also have the option to opt-out of these cookies. First thing's first, the engineer will let you know when they're on their way, park up and get straight to work, Secondly, they'll take a note of the readings from your existing meters and add them to our system, They'll then crack on with exchanging your meters, it'll take about an hour per fuel - your power will be interrupted for about 20 mins during the install, Your new smart meters will be installed in the same place as your old ones (and don't worry, the engineer will take your old meters away with them), Once your new meters have been installed, the engineer will go through how you can make the most of your new In-Home Display and will offer up some energy efficiency advice. Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member. Commerical locations will have no choice but to adopt the new program, but residential clients may choose to opt outfor a price. Let us know if youre having trouble with your service, such as an outage or flickering lights. All rights reserved (About Us). The SGM series delivers a comprehensive line of smart meters that are designed to comply with IEC standards. If its been longer than 14 days, get in touch. To seek advice or report suspected misconduct regarding an ethics and compliance issue, please contact the Ethics Helpline. Raleigh, North Carolina, Distributed Energy Resource (DER) Engineer Marin Clean Energy (MCE) 1-800-642-2308. hm\JLgvh7/,z~1f1F`q!9l,\>vn.i{EU}"F@IQacQ)[T?zwqKA}#n%7J#v1(]JCBv1]1vzzo^yq|]?}_cO=_^W>:|gon^'_w?}? Heres how the writer explains it: There is an occasional disconnect between the smart meters and the utilitys billing system. Residential Customers Under the Billing & Usage tab, you'll find: Billing - View and compare monthly bills. {X$&$H`sE$csDf56iHe4?X|),AnL@78 North Carolina Electric Membership Corporation The meters are typically placed outside the home, therefore people are farther away from the source of radio frequency waves than other sources of exposure, statestheAmerican Cancer Society. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Were connected! 24 hours a day, seven days a week. In a few days, ConEdison will start switching out all the electrical meters on Brooklyn buildings, replacing the old meters with new Smart Meters that will provide real-time energy usage data to ConEd, updated every 15 minutes. By next June, Con Edison will complete the installation of 181,000 in the borough. 59 0 obj <> endobj Once your meters are fully connected, youll see your smart meter data in both your online account under Your meters, and your in-home display will come alive. This website uses cookies to improve your experience while you navigate through the website. Should a lawsuit be brought, there is no cost or fee involved in joining the case. If youre based elsewhere in the North of England, the Midlands, or in Wales, your engineer will be from Octopus Energy Services (OES). 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. The meters, according to Con Edison, are designed to improve the service a customer receives, providing online access to to usage information and more. Queens: 89-67 162nd St. Jamaica at National Grid In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Aclaras I-210 meters combine smart grid functionality with precision measurement, broad communications options, load management support and advanced billing and CRM capability. There's a health concern associated with it, it's not better.". "Smart meters are now in place in over half the country, and no credible studies have found any adverse health effects from them," McGee said. If you smell gas or suspect a gas leak, leave the area and call 911. This category only includes cookies that ensures basic functionalities and security features of the website. Cooper Station Att. Brooklyn: 345 Jay Street at National Grid It also alerts operators at Con Edison's . Error: Please call us at 1-800-752-6633 to complete this request. See consumption in monthly, daily, and in near-real time. Those who opt out incur a $9.50 monthly charge associated. Scientists are continuing to study the effects of long-term exposure to low levels of radiofrequency. ConEd's website also states that residents whose electric meters are inside their homes must make an appointment to allow ConEd to access their meter. The recently released Brooklyn Bus Network Redesign will hurt more than it will help, argues Allan Rosen, a former director of MTA NYCT Bus Planning, because it is based on erroneous assumptions and is not as comprehensive as it needs to be. Our mission at EnergyCentral is to help global power industry professionals work better. Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. Aclaras residential and commercial smart meter solutions bring accuracy and clarity into power usage across an electric utilitys distribution network. During that time, we won't be able to take automatic readings from your meter, and your In-Home Display won't work. We offer support by phone, email, and through Aclara Connect a collaborative community of customers and Aclara personnel sharing experiences and building relationships within a private social network. Installation of smart meters will continue through 2012. Register your interest here and well email you as soon as there are slots available. %PDF-1.6 % Central Electric Power Cooperative Inc. Its vital that smart energy tech be as inclusive as possible, so nobody gets left behind in the green energy revolution. In the long run, the initial learning pains are well worth the fundamental advances. Smart meters give you secure access to information, programs, and tools for greater control over your energy use and budget. When autocomplete results are available use up and down arrows to review and enter to select. We also use third-party cookies that help us analyze and understand how you use this website. Harness new insight from every AMI metering endpoint in your network. aclara smart meter installation appointment, Sep 28, 2016 &183; Call South City Hearing to schedule your appointment. You also have the option to opt-out of these cookies. This secure network is similar to the one mobile phones use to send and receive data. Support SILive.com, Annalise Knudson | aknudson@siadvance.com. ConEd and any other utilities with this problem should address it without taking their foot off the smart meter accelerator. Set up high-bill alerts and get tips on how to avoid them. San Francisco Bay (Area), California, Engineering Technician Supervisor For residents whose electric meters are located inside their home, ConEds website states that they must make an appointment to allow ConEd to access their meter, and ConEd further claims to have the authority to bill residents who do not make a meter replacement appointment $100 every month until the appointment is scheduled. "You're going to charge me $9.50 to read each meter?" Instead, the bills were just estimated reads. Link leads to external site, Share to Twitter. Consolidated Edison of New York, Inc. If you are a Con Edison customer and were charged a $100 No Access Fee without notice, or with inadequate notice from ConEd, you are not alone! Reach a new level of highly accurate revenue metering, advanced real-time instrumentation and true power quality for your commercial and industrial customers. If I see a change in our Con Edison, I'll come back here and update. This is an upgraded version, which all UK suppliers are now installing. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. @OctopusEnergy just installed smart meters in the house: quick install and very professional, thanks gus! Once you log in to My Account, open Compare Charges to view: 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. Step 2: The install. This network is used to allow your smart gas and electricity meters to communicate with each other, as well as with your in-home display. Error: Please call us at 1-800-752-6633 to complete this request. The new meters look basically the same as the old ones and installation will be a straightforward case of switching out the two units. Secondly, they'll take a note of the readings from your existing meters and add them to our system. Gas smart meter is a little plate that replaces the gauges on the existing gas meter. Prosser, Washington, Resource Planning Analyst Instead, they work by using two wireless networks: the HAN (home area network) and WAN (wide area network). hbbd```b``"6H RD,? Con Edison Installing Smart Meters For Customers 8,103 views Oct 3, 2018 19 Dislike Share Save ConEdisonNY 3.49K subscribers Con Edison's Tom Magee discusses the company's plan to. Necessary cookies are absolutely essential for the website to function properly. The company doesn't ask customers to provide a reason for opting out, McGee said. If you havent already, please register for My Account to get access to in-depth interval data, personalized energy insights, and much more. Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. It may take a few days for us to review your submission. Features and Benefits Smart meters open the door to customized information and energy-saving products and services. Evidence suggests that ConEd may not have authority to charge the $100 monthly fee, rendering the $100 charges illegal. Southeastern Electric Cooperative These cookies do not store any personal information. The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other. Update your browser for a better web experience, here and all over the internet. Aclara uses cookies to enhance your experience, to display customized content in accordance with your browser settings, and to help us better understand how you use our website. The key difference between SMETS1 and the newer model, SMETS2, is that SMETS2 have the inbuilt functionality to let you change supplier without losing the meters 'smart' ability. Psst, weve made smart meter installs something to look forward to @OctopusEnergy had my smart metre installed today. We're installing tens of thousands of smart meters every month but appointments get snapped up pretty quickly. 88 0 obj <>/Filter/FlateDecode/ID[<7AA4D45EFC7F423CA3F7675CC965869D><1F03B87A979B9644B50C24E2D273A511>]/Index[59 54]/Info 58 0 R/Length 136/Prev 205460/Root 60 0 R/Size 113/Type/XRef/W[1 3 1]>>stream All Rights Reserved. Customer Support >. Bronx: 1775 Grand Concourse Some of the benefits of Smart Meters are immediately clear: no more estimated bills. We're here to serve our customers. In case of an emergency, or to have your service turned on or off, call 1-800-914-9112. Your engineer was prompt, polite, tidy and professional. Definitely not. "', Which can lead to an unpleasant surprise: If Con Edisons estimates are based on historical data from old, worn-out meters that may have been inaccurate, when the actual bills are sent to consumers, they may end up being much higher than expected.. For questions related to disconnected service or credit notice, please call us at 1-800-752-6633. Phenomenal service from @OctopusEnergy. Alternatively, I may elect to relocate my meter(s) to an accessible area, at my expense. 24 hours a day, seven days a week. %%EOF Dover, Deleware, Project Lead - Renewable Energy I just received an email from ConEd asking me to call them and set up an appointment for them to install a new smart gas meter. Touch device users, explore by touch or with swipe gestures. "The person is going to come out one time a month and write down two numbers and you're going to charge me an additional $9.50?". According to Con Edison, the meters emit less radiation than an individual can get from using a cell phone. Log in using your email address if you've already registered. has recommended 5 years in a row, Our engineer will come and install your meter, Click here to get the most out of your IHD, Please get in touch via hello@octopus.energy to. Link leads to external site, Share to LinkedIn. Additionally, SmartMeters will only collect raw energy use data, not specific breakdowns of what kind of appliances residents use! Link leads to external site, Share to Mail. All Rights Reserved. Z nr7r A look at the new Smart Meters ConEd will be installing across Brooklyn starting in April (Via ConEd) In a few days, ConEdison will start switching out all the electrical meters on Brooklyn buildings, replacing the old meters with new "Smart Meters" that will provide real-time energy usage data to ConEd, updated every 15 minutes. The mission of this group is to bring together utility professionals in the power industry who are in the thick of the digital utility transformation. In a time when data sharing and privacy is at the forefront of many discussions, ConEd has explicitly stated that energy use data will be sent only over their secure network and not sold to advertisers. DC Public Service Commission But Annadale resident Joe Nigro says he opted out of the installation of a smart meter due to health concerns associated with the devices, which emit a small amount of radiation. Welcome to the first newsletter of 2023. Is this a cause for industry wide concern? You don't need to do anything if you get this email because your final meter reading from your old meter will have been taken already by our engineer. Start a discussion below. While some, like Nigro, prefer not to have the smart meters installed due to health concerns, there is no data available regarding the total number of Staten Islanders who have refused the meters because of the radiation they emit. "Smart meters are designed to enhance the customer's experience," McGee said. Staten Island: 1140 Richmond Terrace Register with an email address to update your login credentials. In case you need to call to set up the appointment for your meter: 1-800-686-4207 Hugs, marlene Topics: Bay Ridge, Brooklyn | No Comments Comments Name (required) Mail (will not be published) (required) Website Having a smart meter adds the problem of emissions from the device itself. We're installing SMETS2 meters. Log in using your email address if you've already registered. This means it must comply with strict regulations to ensure smart meter data is kept private and secure. But opting out of some of these cookies may affect your browsing experience. According to Con Edison spokesman Bob McGee, fewer than 125 customers on the borough have chosen to opt out of having a smart meter. First thing's first, the engineer will let you know when they're on their way, park up and get straight to work. Once youve had your meters installed, it can take up to 14 days for us to connect to your meter and in-home display (its usually much sooner but were reliant on industry processes, and these can slow things down). 0 Installation of Smart Meters will start next week in Brooklyn and continue through December of 2021. Youre one step closer to a whole new world of smarter energy where you can get paid to use energy, more convenient metering, and youll soon have access to our revolutionary smart tariffs too. Raleigh, North Carolina, Chief Executive Officer When smart meters need to communicate with an energy provider, they use WAN. 2023 Advance Local Media LLC. And we got a few finger puppets for the little one pic.twitter.com/SxejiYrJlR. If youve already ticked step one off your list, congratulations! See it all online at My Account. The Aclara SGM series links both usage and power quality data with advanced smart grid functionality such as demand response, time-of-use billing and remote management. Suppliers are ramping up SMETS2 installs now because SMETS1 installations after March 15th 2019 don't count towards our smart meter quota (a target set for all suppliers by Ofgem). The smart meter is the unit attached to your wall and will replace your traditional meters. 2023 Aclara Technologies LLC. P.O. endstream endobj 60 0 obj <>/Metadata 5 0 R/Pages 57 0 R/StructTreeRoot 10 0 R/Type/Catalog/ViewerPreferences<>>> endobj 61 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Thumb 4 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 62 0 obj <>stream If they arent there yet, it means were still busy connecting. Please submit exact payments only. If you're in an area that's only covered by OES, your engineer will be managed by OES, but might still come from one of our partner installers: Energise, E.ON, SMS ltd, Providor or QHS. While we're waiting for your meter to connect, you might receive an email asking for a meter reading. Necessary cookies are absolutely essential for the website to function properly. Weve installed nearly five million smart meters, which provide more information about how you use energy so you can make better energy decisions. Smart meters open the door to customized information and energy-saving products and services. Theres no reason to suspect things will be different with smart meters. Residents will be alerted about the upcoming installation with a postcard, then a letter from ConEd. Additionally, I understand that Con Edison has the right to install an automated meter reading device or smart meter at its discretion if the company is unable to obtain access for four consecutive meter reading attempts. The article, which appears in Habitat, a publication for New York's Cooperative and Condominium Community, describes billing inconsistencies caused by the new technology. Use information from your smart meter to make wiser energy decisions that help the environment. Remote meter reading means no more waiting for a meter reader, and no more estimated bills. 2023 Aclara Technologies LLC. endstream endobj startxref The deployment is a safety move with the devices sounding an alarm and recorded warning for the homeowner when a possible natural gas leak is detected. We also use third-party cookies that help us analyze and understand how you use this website. Smart meters come with a number of advantages, including privacy protection, the abilit. Error: Please make sure your photo is under 5MB. Con Edison is installing five million smart meters by the year 2022. An as always, if ConEd employees are required to enter any customers homes, they can provide their names and employee numbers for verification at 1-800-75-CONED. Touch device users, explore by touch or with swipe gestures. To that end, I've become increasingly invested in learning about energy saving Swiping through my energy feed this morning, I came across an article about the problems surrounding Con Edisons smart meter rollout in New York. A spokesperson for ConEdison made assurances that as the role of meter-reader was eliminated, no jobs would be lost. Neither do we. The new units will be installed at no cost to customers, who will benefit from more accurate reporting of their energy consumption, and no more estimated bills when snowstorms prevent meter readers from making their rounds.