Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. For Rates not listed as available, please contact our Reservation Team. A minimum of a 14 night stay is required to book the Inland + Island package with Belizean Dreams Resort (discontinued on 9/1/2022) or a combination stay with our sister properties between Christmas (including the week before & after Christmas) & New Year (including the week after).**. 31-89 days prior to arrival date, guests will be subject to a US$225.00 rescheduling fee at each resort. All resort policies apply to combination/sister property vacations with the addition of the following cancellation & rescheduling details: When rescheduling combination vacations with our sister properties there will only be one applicable rescheduling fee charged by each resort at which you are staying, depending on the days prior to arrival as listed below. Payment in full is due 30 days prior to arrival. 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee; 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee; 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 30 days or less will NOT be entitled to any change of date option. Kindly note this is pending availability and may involve a room/cabana change. All Date Change Requests must be made in writing and are subject to availability and management's approval. Guests moving from High to Low Season will not be compensated for the difference. We look forward to having you as our guest. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. Due to the fact that island rentals are discounted for an entire island buyout, neither specials nor travel agent commissions are applicable for the Island Rental Package. Were here to help. Anyone over the age of five is counted as a person and is charged the standard rate. Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. Reservations are subject to a mandatory facility fee of $14.95 + tax charged per room per night. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staff's bank accounts. hotel-in-cancun.com. How much does it cost to stay at Dreams Curacao Resort, Spa & Casino - All Unused portions of a la Carte items are non-refundable and non-transferable. We apologize for this unacceptable behavior that you received. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which requires payment in full 60 days prior to arrival. The Hotel is not responsible for overdraft charges incurred due to the hold. How do I notify the hotel that I will be arriving after the check-in time? Rescheduling Cost for such request is as follows: 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee. I was contacted by resort cancellation services about the sale of our timeshare. Our rates already include a 8.5% service charge which is distributed equally among all our staff as we believe everyone plays an important role in your stay with us. Treat yourself to a massage or other spa services. A credit card and valid picture I.D. To make a change please contact The Hotel. We have developed a suggested gratuities guide in response to guest feedback. Las Mareas Resort & Spa. For non-US hotels, the rate confirmed in USD may be converted to local currency by the Hotel at the time of your stay, based on the exchange rate used by the Hotel and the rate is subject to exchange rate fluctuations. If smoking is detected at anytime during or immediately after a guests stay, management reserves the right to charge a cleaning fee of US$500 per room. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. Guest moving from High to Low Season will not be compensated for the difference. There is a $200 USD / $400.00 BZE administration fee for all cancellations for each room; this fee will be deducted prior to all refunds. Is it possible to cancel my booking at Dreams Playa Mujeres Golf & Spa Resort Cancun? Tour and package rates vary according to the features of the specific package or program offered at each hotel. No refunds will be given for cancellations due to being placed into quarantine for medical issues including pandemics such as COVID-19. . Isla Mujeres airport is 0.5 km from the 5-star property, which lies in the Costa Mujeres district. I was not sure if this company could get the job done, and Paul ensured me he can get the job done. At this time, we do not offer travel insurance through Belizean Dreams Resort. We recommend booking a free cancellation option in case your travel plans need to change. The amounts mentioned below are mandatory, non-refundable and interest free booking amounts. 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. If you have already booked your vacation in full with Coco Plum, however, and would like to switch your reservation to Belizean Dreams or Laru Beya that is not allowed. All cancellations must be received in writing and confirmed by our resort to be considered valid/effective. Thank you for bringing this to our attention. We go there often, and do recommend it for every one. Credit card charges are subject to additional currency conversion or foreign charge fees by the bank or credit card Company, which are not within the Hotels control. We cannot guarantee a specific cabana with your reservation. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes from downtown, overlooking Banderas Bay and the Sierra Madres. To report a lost item please click the link below and follow the instructions to describe and verify an item that has been recorded as found. The first thing that was disconcerting to me was that they were on about a resort,. Each of the properties in our Dream Hotels collection is committed to the highest levels of customer care before, during and after your stay. 60 days or less will NOT be entitled to any change of date option. This hotel is a great place to bask in the sun with a beachfront location. Ready to Book Your Experiences? Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. Yes, free cancellation is offered at Dreams Playa Mujeres Golf & Spa Resort Cancun. No refunds will be given for modifications or cancellations. Hotel Reservation Network | 2023 There is nothing too small or big and anything is appreciated. Your reservation is being held by the credit card provided at the time of booking. However when he finally got the appropriate timeshare, then they gave us a much better number. What famous attractions are close to Dreams Playa Mujeres Golf & Spa Resort? Rates listed on the package pages are per couple for all packages and per night for all Room Only (EP) rates. will be billed to your incidentals and should be paid for at check-out or the resort reserves the right to charge your credit card on file. Cabana is not confirmed until we receive a deposit. 30 days or less will NOT be entitled to any change of date option. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. Which so far have not returned call.I'm starting to wonder if their still in business. Good news. But opting out of some of these cookies may have an effect on your browsing experience. How much will I be charged at the time of booking? We recommend Maximum occupancy for each room are as follows: One bedroom boutique room (no view) (Maximum Occupancy = 2). This Closer was mean and nasty. The hotel was situated near the Puerto Aventuras bus stop, just 10 minutes walking distance. Credit cards will be shredded after (7) days. Use tab to navigate through the menu items. All the details from your favorite island: Sea Island Company 2023. Cash payment is an option at checkout. All rates are subject to change without notice. All special offers and promotions are marked as such. Guests must cancel with us in writing (adhering to our Cancellation Policy) and then book with our sister resort. A private kitchen was ok for us. Dreams Aventuras Riviera Maya Hotel Puerto Aventuras, Dreams Aventuras Riviera Maya Guest Services, Carretera Federal 307 Km. We have paid 3 other companies with no results. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. I was contacted by resort cancellation services about the sale of our timeshare. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. All rates are based on double occupancy in each bedroom. There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. You may cancel your reservation until 6pm local Hotel time 2 days before your scheduled arrival date to avoid 1-night penalty including room rate and applicable taxes. It is also one of the most visited tourist destinations. Posting guidelines Get notified about new answers to your questions. Carretera Federal 307 Km. The hotel is located near the private beach of Cancun. Phone: +1 212-474-9800 All Date Change Requests must be made in writing and are subject to availability and management's approval. If you are placed into quarantine, our cancellation and rescheduling policies still apply. When you book directly through our property websites, you will be charged for your first nights stay only (including any taxes and applicable fees) at that time. The Lodge will be making several enhancements from August 1-21, 2022. How secure is your website? Food is good. Location of the hotel in marina area. The onsite World restaurant serves international specials, and at the same time, Italian classics are available in Porto Fino restaurant. Unfortunately, this property has no available rooms for your dates. 200 West 55th StNew YorkNY 10019 Cut-off times are based on the experiences local time. There is risk involved in any outdoor activity and accidents may occur, therefore at Coco Plum Island resort we consider safety our most important concern. We signed up with RCS January 2022 for them to help us get out of our timeshare. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. All boat itineraries and activities are weather and conditions permitting at resort's discretion. She's still happy to continue marketing her Property with us. The Lodge will be making several enhancements from August 1-21, 2022. I said I saw none and he finally was able to find the right resort. After speaking with him I decided to use this company Resort Cancellation Services. 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. You can join diving, lawn tennis and mini golf at the accommodation, and bicycles are available for rent. It is mandatory to procure user consent prior to running these cookies on your website. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. Customer service is our number one top priority here at Resort CS and we take our customers very seriously. If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. Surrounded by lush Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. RCS called me in December 2021 and offered to sell our timeshare with HICV. We are exporting the best and premium quality porcelain slab tiles, glazed porcelain tiles, ceramic floor tiles, ceramic wall tiles, 20mm outdoor tiles, wooden planks tiles, subway tiles, mosaics tiles, countertop to worldwide. *Policy EXCEPTION: Cancellation on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after)** which require payment in full 60 days prior to arrival. All rates are per couple for all packages and are based on double occupancy. Your service provider will require amounts towards the bookings which amounts are non-refundable, non-transferable and interest free amounts. There is easy access to the secluded own beach that is near the hotel. Check out the most frequently asked questions about our hotels below. 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. Book Dreams Aventuras Riviera Maya Puerto Aventuras. Travel documents will not be issued until full payment with cleared funds is received. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. They were getting the wrong resort again as this one was in Florida, He then gave the one he thought was ours because it was in California, but this resort was in Northern California. CHECK IN POLICIES All Rights Reserved. Dreams Las Mareas Costa Rica - All Inclusive is an all-inclusive property. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. It is best to reserve the island 12 - 18 months in advance of your stay. I would like to say Thank You for the getaway vacation offer. They then tried to show me the sales of my property. 30 days or less will NOT be entitled to any change of date option. Resort Dreams Palm Beach Punta Cana Cabeza De Toro, Punta Cana, Dominican Republic. Dreams Palm Beach Punta Cana, Punta Cana. Do you have to pay extra for a mini-fridge? Where is the Dreams Playa Mujeres Golf & Spa? All additional meals, transportation, drinks and/or tours etc. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. Please provide us with the bank confirmation number of the electronic payment made for faster reconciliation at our end. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit card. All reservations that are guaranteed with a credit card are held for late arrivals. You can make your reservation via telephone, online or e-mail. Prices are per person unless otherwise stated. Guests are required to follow Check-In protocol and requirements, if they do not do so, they will not be allowed to Check-In and will be escorted from the resort. 210 4th Avenue North Nashville TN 37219 Hopkins Village, Belize(getting here)TOLL FREE:1-800-456-7150LOCAL: (add 011 to call from US)Reservations: +501-522-2400Front Desk: +501-670-2251reservations@belizeandreams.comCHECK AVAILABILITY & BOOK ONLINE, Hopkins Village, Belize(getting here)Toll Free:1-800-456-7150Local: 011-501-522-2400 (Reservations)011-501-670-2251 (Front Desk)reservations@belizeandreams.comCHECK AVAILABILITY & BOOK ONLINE, Copyright 2022 by Belizean Dreams a Belize All Inclusive Resort located in Hopkins | Privacy PolicyCreated byBelize Internet Marketing & Website DesignPhotography byEsoteric Vision, Caving, Tubing, Rappelling, and Zip-Lining Tours, Belize Internet Marketing & Website Design. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. Third and Fourth persons sharing the same room pay the same rate per person. 61-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Our hotels are committed to helping you stay connected. Check out the complete list of current and coming-soon Dream destinations around the world. Map. Dollars We, on the other hand would not recommend Dreams - the last two times at a Dreams resort (both in DR) they both ran out of vodka at least twice during the weeks, service was very sub-par and made our minds to not book a dreams resort again - we have been to approx. Typical questions asked: Can tickets for local attractions be purchased at the front desk? Rescheduled stays will be subject to rescheduling cost and policies. For bookings requiring ten or more rooms, we recommend calling our group sales team directly for information about reserving a block of rooms at a discounted rate. The hotel offers a great selection of excellent rooms.