For all international customers, please return unsuitable items within 28 days of receiving your parcels. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Now you are. Pretty Little Thing started as a dream to cash in on a bracelet trend, but has since grown to be a notable online clothing and accessories fast fashion retailer for young women under 30 . Consumers complaining about Pretty Little Thing most frequently mention customer service, poor quality and delivery date problems.Pretty Little Thing ranks 1682nd among Women's Clothing sites. if(this.value.length < 3){ Have to pay $4 just to get the return label and then make sure you get proof of the return. Head to your local Collect+ store with your parcel. Returning through our portal means you should get your refund within 14 business days. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Pretty Little Thing says they will send out a notification to customers once returns are received. 3. The items have to be unworn and unwashed. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': 4. case 'ireland': jQuery('.s-ie').show(); break; One should carefully purchase these products from Pretty Little Thing to avoid having to deal with not having them be returnable. This can be found in Order History in 'My Account'. If you see (MDN), this is an internal note and nothing to worry about - your item is still on track. Unlimited Next Day Delivery does not apply to Nominated For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. Give me ideas in the comments! As soon as we have processed your refund, you will receive an email notification. 10% OFF. Date of experience: 11 January 2023. Printing a shipping label with a packing flip should be good enough for Pretty Little Thing and proof of your purchase. With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. updated as shipped to the address set out in the Dispatch Confirmation). JavaScript seems to be disabled in your browser. EXPLORE OUR RETAILERS . Pretty Little Thing does offer what amounts to an exchange policy, but it probably doesnt work the way you think. Make sure to keep your proof of postage! No stress. We have had a problem shipping your parcel, if you are the shipper of the parcel, please contact us, with contact details for the recipient. Remember to include a copy of your shipping note. New In This Week & Beauty. //