To quote Julia Roberts in Pretty Woman.BIG MISTAKE! Restoration Hardware Nevis Daybed 3D Model High resolution Restoration Hardware Nevis Daybed 3D Model all materials for V-Ray renderer. Privacy Policy. My recent experience is with the store's "design services". Pin. The tub looks cheaply made. Free shipping available My daughter is only 100 pounds and does not jump on this bed. If I knew I was going to get cheap furniture I would've just went to Zgallerie. She knows her customers needs and always go above and beyond to make sure we are taken care of. I walked in wanting to purchase some side table lamps but had no one ever came up to offer their assistance. Please please spare yourself the nightmare and give your business to another more reputable company. RH sent me 3 huge, unasked-for product catalogs. SOLD. Even the stuff on sale. If you're looking for Cloud couches, they definitely had several in stock. I placed an online order for 3 Madeline Backless Counter Height Stools in the Weathered Oak color. And better, it is constantly evolving. Under Add your personalization, the text box will tell you what the seller needs to know. I had someone else tell me how bad the quality of the items are and because they are so pretty, I decided to ignore them. There's a weird chandelieer above the couch we were looking at, that made the leather look light and faded. Search all designers of Art and prints in Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features I had an opportunity to buy some items from the RH Outlet store in Pleasanton. Seriously what the heck is wrong with this concept?! At this point my house is starting to look like an RH catalog. This created two 6 foot or so "blank" spaces on the room's opposing walls that were left "empty". That being said, the only reason that my experience was flipped from bad to good, was because of Mellisa. Every time I set foot in the store, I'd have to beg a sales person for help. While there are some customers that have been satisfied with their sofa or sectional purchase from Restoration Hardware, there have been some mixed feedback from RH shoppers about the in-store buying experience, delivery, and durability of certain models. Seriously!!!! For a company that is trying to differentiate itself in the retail furniture space with executives visualizing and creating beautiful spacious galleries with complete room examples and employees who are "designers" and can translate customer spaces using RH furniture, it would seem to me that at least the Walnut Creek store has a ways to go. (10% off). Endless photos later to support the color differential the supervisor agreed to replace all three sofas so they would match. In fact they told me to go look up what I wanted online. I had a horrible and insulting experience at RH. But everything is of a great quality, so if it's something that you can afford, you should do itand know that you'll make me jealous. We had planned to purchase some living room furniture from this location and went in to test them out. Never miss new arrivals that match exactly what you're looking for! But not for the color we wanted, because that one was still loading. Restoration Hardware Modern Queen Platform Bed $2,500 $1,475 Restoration Hardware Maison Panel Bed $3,285 $1,466 Restoration Hardware French Contemporary Panel Queen Bed $3,965 $1,953 Restoration Hardware Italia Panel Platform California King Bed $5,755 $3,881 VERY RUDE and PUSHY ! They have behaved indifferently almost to the point of acting rude. Free shipping available CBD has reopened for in-store shopping and will continue to have 24/7 online shopping available. I'll try to post pictures. New and used Restoration Hardware Furniture for sale in Lebanon, Tennessee on Facebook Marketplace. Then they called to say they couldn't come at all. $900 worth of furniture sitting on the front step of a condo for five days. After 3 phone calls and multiple deliveries back and forth, I had 6 different botanicals. In our case we made a purchase on a weekday for a pickup on the weekend. Martha Hacking was awesome! . Meadow Blu Chris Loves Julia x Loloi Humphrey Rug | $319. Related Collections There's none to be found within these walls. These guys will be out of business if they can't get the delivery chain under control and have the ability to actually get product that is not damaged to the customer. They were supposed to unpack it for inspection. No way of cleaning according to RH. Great experience at this location! The pros: Clean and modern styled bedding options. Get The Best January 2023 Furniture Deals! Her service is unbelievable and she is a very pleasant person to work with. These guys are terrible at delivery of product. I could have worked with it a bit in terms of the sizes of things if the pieces specified were scaled properly. $243.00, $270.00 Super friendly staff, checked on us every couple of minutes! If youre unhappy with it for any Most Restoration Hardware shoppers enjoy the chic designs of their outdoor furniture and decor. Oh and when I looked their way trying to make eye contact with them, they did stop chatting and look at me, for like about 2 seconds, and then, went back doing whatever they were doing without saying a word. They immediately replaced the chair from their floor stock without further discussion. No other stars because the frames are cheap (I've seen better quality in Target). These things are as thick as my college textbooks, and for what? How embarassing. Thanks RH! Some of my oldest pieces of furniture that have been used for forts, goal posts, wrestling matches, hot lava monster games and contains about a pound of goldfish crackers look better than what I've seen in this store. We ordered their Piedmont Pedestal Soaking tub and tub fill with handheld shower ( restorationhardware.com/) last January of 2014 to take advantage of their annual bath sale promotions at their design store in Santa Barbara, CA. 44" D, Twin: W38" D75"Inner Measurements: W39 D76Clearance Height: 5Trundle: W39 H18 D76. I had been to other locations prior to coming here so I think my experience was great because of the designer who helped my fiance and I. Also when you return items, be careful to document everything. $20. Those partners may have their own information theyve collected about you. Each cover is custom-made to fit specific Restoration Hardware products. This place is a joke. Happy with the delivery. Each botanical is one of a kind but RH makes the selection, not me. An Italianate structure, it was built in 1862 and was one of the first commercial buildings constructed in this area. And honestly if you don't want to even engage in the most basic human contact at least grow a pair and stop looking at the ground. Buyer beware. They painted the walls grey-brown, making it feel less like a store and more like my mother's dark house. Delivery was also amazing and efficient. Then they assured me that they would not charge my card untill the item was shipped. However, I give this tub "0000" or no stars if I can. It's "Made in China" garbage! So both the first "first quality" replacement that was to come on Friday was damaged, and then the replacement to replace that one was damaged. Searching for the ideal restoration hardware vanity stool? They lie, provide no customer service, fraudulently will Charge your credit card and I'm surprised are even still in business at the ridiculous prices they perpetrate on consumers. Buyer Beware when buying here. Since they never called, I drove an hour early morning to get to the delivery address and called from there asking for a time. I highly recommended the Pleasenton RH outlet! I really dislike making negative comments, but.Unless you're a person who is experienced in furniture repair, I would completely avoid purchasing these stools. Chairish uses cookies to enhance your experience, allowing features like. I just can't say enough good things about her. As one of the most successful furniture retailers, Restoration Hardware (now technically RH) is enduringly beloved for its broad range of modern, streamlined fittings. Fill out the requested information. I scored some really great pieces at amazing prices. Don't even get me started on this place. We have ordered many items over the years from RH and been satisfied so I thought when I ordered exterior lights that it would be just the same. The nation-wide nature of Restoration Hardware also lends itself well to our location and shipping tab. Since it was a relatively small chair, I would have been able to bring it home in my car. One person is filling the doggy water bowl while another girl is talking non-stop about her love of dogs and how she wants to own 5 dogs some day. White couches seriously looked like they were previously owned. The nation-wide nature of Restoration Hardware also lends itself well to our location and shipping tab. Bad customer service destroyed my loyalty to this brand. $2000 for a queen size bed, as a "member". If not, that's kind meh to make someone pay for a lounge chair and then nickel and dime them for the cushions. Share : Professional Delivery Required. I ordered the Maxwell sofa & chaise lounge February 2019 and received it in May 2019. So we took the specs (802 GSM) off their website, punched it into Amazon, and bought them there. Needed something big and this was perfect. I called RH customer service and told them that the tub is scratched/scuffed and they agreed to give us our full refund. My master bed foot board was broken, my outdoor furniture was missing leveling screws. Me: Which two? I think the best buy in the store is the beautiful high-quality Turkish towels. $115.93, $144.91 I think most sales people would have been mildly annoyed with all of the work our order took, but not her! They are waste of money. Some shoppers mentioned issues with delivery while others brought up issues with perceived quality and that they had to refinish their furniture. I've spent a lot of money at this place. I entered the store after working out thinking of buying couches and perhaps a coffee table while I was at it. Pick up from our warehouse in Culver City. I approached her just to buy yet another leather sample, this time, Vintage Cigar. I am and have been an RH Member since the program was introduced. 39" H x I called RH in Palo Alto on Monday to talk to someone about this order. Jennifer B. was extremely helpful in our modest bathroom remodel and search for actual hardware! This convo went around in this same circle one more time before I said forget it and walked out out. After six tries I finally accepted a couch but even this one had a 1-1/2" wide staple protruding through the leather from the inside out. I'm a big fan of Restoration Hardware, but I only shop online because the store always frustrates me. Even so, there has been some mixed shopper feedback with regards to the sales experience and perceived quality and durability of certain pieces, particularly in light of the higher price points. Want to know which is the closest to your home?Take a look at the handy store locator for more information. Furniture shopping is an oftentimes tedious and mundane task. It's an absolute joke. Love this place. Horrible place. I would definitely recommend coming here! NFF. When I asked to see the velvet fabrics, she impatiently pointed and said, "here, here, and here", and once again tried to walk off again, with me inquiring to see an example. Additional fees may apply outside of the standard service zone. I couldn't get any phone calls returned. I need a few more pieces to complete my look so I'll be making an appt with Kim, who I might add, feels like visiting with a fun friend! I turned off the freeze and reapplied before the 30 day wait they requested. Me: Well not this particular one, but I'm interested. The peasant service standard contrasts the concept the store owner desperately tries to achieve. You are NOT able to choose a time window for delivery. How much is it? I'm afraid to shop there again. Amazing furniture, wonderful staff! They are known for their luxury and high priced furniture and home decor. Not even the 40% off will make it worth it. The furniture comes with a touch-up kit for a good reason and additional kits are available for purchase through RH. Restoration Hardware's style of furniture is bold and sophisticated -but I'm sure if you're reading this, you know that already. So I called RH and asked if there was anything else I could do to get the credit going. RH Wynne Slipcovered Full Daybed. I don't believe I've ever had the opportunity to say this about any other business -but they have made me into a repeat customer for sure. I will be back for more. This kind of quality is unbeatable though. I walked out - sat down at my PC to buy the product I wanted on the website, and had an equally ridiculous experience on their website. Me: Well what colors do you have? I felt the staff scanned and equated my casual style of t-shirt and jeans (with a Gucci purse, that they apparently missed) or maybe it was my older age, with someone that can't afford to make a purchase. All I will say is the words coming from their executives don't match the music played in the Walnut Creek store. The office was only used on weekends when I was not traveling for work. Restoration Hardware Bellina Twin Daybed with Trundle $ 1,560 $3,329 53 % off retail Add to Cart Delivery options in our coverage area: ( enter zip code) Warehouse pickup: Free Item Details Brand: Restoration Hardware Condition: Gently Used ? We cannot say as of yet the final product, due to its customization. Approx. We just couldn't decide on the leather. Just want to give a shout out to Debbie. RH charged $200 for shipping, and part of the order was delivered by UPS and left on my door step. Terrible corporation with zero social responsibility (10 pounds catalogues sent arount) and semi-criminal membership techniques (no notice of renewal, charging credit cards). There were maybe 2 other customers in the store and at least 4 employees from what I could tell. Was: $394.00. What I'm surprised about is that they didn't come to our home to physically look inside the house before they did the design. Ugh. They have a beautiful showroom and nice products. She was attentive, knowledgeable and very receptive to our needs. Its also home to a whole host of one-of-a-kind items made with love and extraordinary care. There are promotions such as 40% or 50% off the entire store. They leave you on hold , have zero respect for your time and do not stand by their commitments even if made by them. I got more than I came in for because I love the whole selection. Seraiah deserves all the credit for the sale. Several items were defaulted and had to be sent back, but half a year has passed, I haven't got my refund. Oh, this particular location is dark. I'm now refinishing the SECOND piece of furniture I got there in 2013. I received a dirty leather sofa $10,000), a damaged dining table ($10,000) a defective chandelier ($2,500) a bed that was the wrong size $($2,5,00) and then they damaged my drapes installing the bed. Twice I wasn't happy with the dining table I had picked out (same table different sizes) and Kim allowed me to return them each time until we choose a completely different table that I absolutely love! Ridiculous after only 5 years. Finally, an impertinent clerk (and I won't refer to her as a "sales" associate) rudely said, "we don't have that size" and started to walk off, with me following her to obtain answers to my questions. and our support team is here to help daily from 9 AM ET - 9 PM ET. If it were my business, he would be fired. 2023 Chairish, Inc. All rights reserved. You must understand before you go that Restoration Hardware furniture is luxury furniture - these are all pieces that were floor models, returns, or experienced freight damage in transit. When it comes to your own comfort, your own body is the only North Star. Cushion + Pillows probably need new covers, but the inserts still in good shape. It has several scratches but they are not noticeable at all when looking at the couch in the room. Restoration Hardware Full-Size Cabin Bed - Pre-Owned-pick Up Only. Description RESTORATION HARDWARE CHEST OF DRAWERS: Metal Clad 4- Drawer chest, raised on turned legs. (And decor.) Our delivery team does more than move furniture - theyre here to support customers and make the process of buying, selling and moving furniture easy. I went in for the first time on a Friday around lunchtime. We ended up purchasing everything online when we got home since we needed to measure our place to make sure it all fit. Some complaints about perceived quality for certain items. I went home empty handed. The furniture was dropped off in my garage and they would not take the time to unpack it as required. Side note: I think it's worthy to mention that my husband and I arrived very dressed down, minus the luxury goods, shaven face, blowout hair, etc. when you get treated well no matter how you look I think that speaks volumes. There are better ways to handle sold items then the system they have. Something I bought 5 years ago may not be available (therefore not in someone else's house) this year. But were trying to do more. When it comes to the pieces that RH shoppers are most excited about, there are a few popular requests that customers make again and again. RH carries dining room furniture such as dining tables and dining chairs, bar/counter stools and tables, shelving, cabinets, and sideboards. The rep wanted to confirm my order and set up a delivery time. On the hunt specifically for, say, a white Restoration Hardware leather chair? It arrived lacking enough fill to comfortably sit in. Steal some great ideas, and buy at IKEA. $14.40, $16.00 I'd give em less than one star, but damn, I can't. Okay, what else am I going to do? Nice furniture and choices, but way overpriced. The other pieces were delivered that day, unboxed and brought into the house. The crew was polite and professional. Not sure this is the consumer experience they're going for, but it was vivid. Damaged furniture, I can find that on offerup or let go, for way less. The stools were scheduled for delivery in three days. Once again they agreed to replace after sending them photos of the first & second chaise I received (one with the seam and one without). We've recently updated the Chairish, Inc. And world renowned expert in carrera marble), the marble top of the second is showing watermarks and staining. SAVE 25% ON EVERYTHING* Fabric Chaises Oviedo Chaise $3395.0 - $4695.0 Regular $2546.0 - $3521.0 Member Available in multiple Fabrics Ren Chaise I told her what I wanted and she snapped back at me "We don't carry merchandise here anymore.. We haven't for 2 years." Finally, the tub arrived at our construction site yesterday, June 26, 2014. FROM DENMARK. They make what we do possible. Others mentioned issues with delivery and mixed interactions with the sales staff. I didn't hate any of it, it just was exactly what I had asked to avoid. Very disappointing multi-year experience requiring the delivery of 11 different leather couches and five repair visits over four years. Well.Upon waxing the stools (Which took 3 hrs. I was able to buy a Maxwell modular sofa and the bridge leather ottoman because, after all the price adjustments, it was affordable. The staffs here aware always helpful and friendly. Restoration Hardware shoppers appreciate the tasteful dining room furniture available for them to browse through. Unbelievably snobby sales people. Ya gotta be kidding! After multiple structural failures of the original couch, since it was assembled with short, fat, smooth nails that would just pull out of the frame, I was offered a new couch. I went into Palo Alto RH to purchase a coffee table and a console table. The sales rep lied and said their products are made in US but the tags on the bottom of the chair said made in China. Searching for the ideal restoration hardware daybed sofa? Restoration Hardware furnished my second home in park city. Really???? Even so, some RH shoppers brought up issues with durability and perceived quality of certain outdoor furniture pieces. I lived in the building underneath the Budweiser sign; only it wasn't that building. He should've told us to speak with one of the designers (as we have in the past) when they are free. A real rip-off. The pros: Artfully designed and styled outdoor furniture pieces. Restoration Hardware's policies and product quality. Final sale!! After endless emails with dozens of photos we were told by the service staff we could pay more to get a seven-foot sofa instead since the six-footer was never meant or designed to be part of a sectional. These select reviews describe buyers' opinions of listings found in this category. After all it's a soap dish. I contacted them and they said I must have put something caustic in it. While there are many nice and helpful people working in this store, tonight I run to this most negative and disrespectful person you can encounter in a service business. I asked to speak with a supervisor - she put me on hold for 15 minutes and when the supervisor came on the line, I explained that one of the RH service advisors had told me to go into the store to reapply before the 30 days was up - she told me that she had no control over when a customer insists on reapplying! CW. They have alot of brand new items that that are straight out of the boxes and the prices are very affordable for the quality of furniture, so thank you RH corporate! Mostly everything is ordered through their catalog, and there are very authentic and helpful complimentary design services from people that really know the products to guide you to a design you really like. I had a rare incident happen with a Vintage French round side chair that I purchased from the Pleasanton Outlet store. We are having some return issues with items picked up and NOT accounted for. A unique "outlet" furniture shopping experience. I like deals, I love decor, and I love cool stuff. Super professional! She said to bring the chair in. To me, 10 grand is not a clearance price for an area rug. Get pre-loved furniture for less, without the hassle, I was skeptical of the prices at first but after the amazing in-store experience, fast/professional white-glove delivery service, and impeccable material quality, I believe my purchase was well worth it. Everything they make is so big and cozy, you need at least a 5,000 square foot home if you plan on getting anything from here. There is no quality control. Today they had scheduled the delivery of the replacement dining table. I drove quite a while to get here, was pretty disappointed. $275.80. Hershey, PA. $50 $75. Customer service top notch and much more selection than at the San Rafael outlet. I've had terrible delivery experiences on 4 pieces of furniture this year (out of 5). If so, fine. 15 watching. Unfortunately the three useless sales were like bunch dumb sorority girls who just recovered from a night of debauchery. Brandon N. is the best designer and has an amazing sense of style. Learn more . I have been three or four times, every time getting snuffed by the staff. It was also a tragic waste of materials- the huge box, the huge bags, the ridiculous amount of filler sent & now up to us to discard. It was nothing like the picture online! Ugly furniture for 10-20 grand. Self Pick Up Zipcode: South San Francisco, CA, 94080. Devyn Tufted Daybed - Oak $3089.0 - $4829.0 Regular $2316.0 - $3621.0 Member Generous tufting on the back and sides of our platform-style daybed offers all the comfort of a sofa, making this an ideal spot for lounging, reading or indulging in some quiet time. I recently have added a few light fixtures from here to my house & am one happy customer as a result! Avoid like the plague. What ?! The next day, within the two hr. Free shipping available I'm guessing it is because I'm young and they think that I can't afford anything in there. A replacement costs $725. This is why I ended up buying one off Amazon. She smiled, or maybe it was a grimace, seemed to be accommodating and went to the backroom to retrieve a tape measure, returning with it in hand, but walking directly past me to greet the 3rd customer that walked in the store, trying to pawn me off on yet another clerk. Calculate delivery to your zip code. Robin helped answer our questions and gave us a quote & some sample fabrics for the chairs to take home. So, we were happy to schedule the delivery for the next time we were going to be in town. I don't write many reviews, but personally couldn't be more pleased with both the store and their staff. Communication with seller is excellent. No one thought to tell me that. May all benefit! Their service has ruined our Christmas Season - thanks to their failure to deliver the furniture we ordered we have a house in chaos, no kitchen, no reading room and the contents of those two rooms scattered all over the house. They sent the liner, which you have to order separately, within a month. Choose the options youd like for the order. Finally, a price came up on her iPad. Her petulant, arrogant and flat out ugly personality repulsed me. Christina was also a huge help! Buy & sell from everywhere. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. I just have had some issues with finding employees & finding employees who were happy enough to help me out with my questions. We couldn't believe it! To the contrary, the return slip actually states that all you have to do is bring it to any carrier. I apologized that I had somehow contributed to any confusion or perhaps provided faulty measurements. (Points!) Etsy is powered by 100% renewable electricity. Additional Info. Horrible customer service inside the store. And you want how much for it?? I placed my order on a Saturday and both items were delivered on Thursday. Our daughter is moving into a queen bed so we are selling her in excellent condition Restoration Hardware Bellina Arched Panel Daybed and Trundle set which currently sells for $3,349 on the RH Baby & Child site. We bought a queen size bed from there but unfortunately the railings were wrong. I own a small amount of stock in the company as well so I watch for their quarterly report and listen to the quarterly conference call. $1,718. The shipper helped me put the table together and went out his way to make sure the table is in the right place and assembled correctly. Looking for more contemporary brands? I know what you're thinking, "Gosh, that's f'd up." This is our favorite place to shop for sure! There is so much to chose from on line, why would anyone bother going into the store where no help or customer service is offered anyway? Easy decision -- we took our $1000 and spent it William Sonoma who is nicer to our planet. This week it's a coffee table, which I bought as an "in stock" item, purportedly in So Cal when purchased and ready for delivery. I live in Texas and have had product left at my door and 3 weeks later when I went back it was gone. Original Price $24.98 However, I definitely recommend taking a roll through their excellent showroom. We enter the store looking for two items, a chair for my husband (who is very picky about 'his' chair) and a sofa. Restoration Hardware Aviator Leather Chair Retired $2500. I bought a few pieces of furniture about 5 years ago and the chairs are falling apart. Shop elsewhere, unless you enjoy wasting your time and getting pissed off. or Best Offer. Many of RH furniture pieces can also be customized in the finishing option of your choice. Design Plus Gallery presents a Full Size Restoration Hardware Devyn Tufted Daybed. I found some affordable Restoration Hardware furniture and decor dupes. This item & the customer service experience has been a very large disappointment. Available nationwide. What the ? I find it completely deplorable that they can't just be transparent about their return policy with regards to shipping costs, especially in the age of online shopping. It wasn't overbearing and we will definitely purchase more from this store as needed. I mean, I do like your style, but a little splash of something bright and cheerful wouldn't kill you. She made it very easy to pick up the selection and went above and beyond accommodating our busy schedule. Restoration Hardware Leather Headboard Bed. Decorating guides, designer tips, home tours, and more! As far as prices go, I think people need to have realistic expectation. Okay Thursday the 18th I get a call, and surprise surprise, the replacement table (which already should have been identified as in perfect condition since it was to replace a broken table, right), was itself also broken. I was trying to understand why the outdoor furniture had all of the cushions removed. Available nationwide. Beyond that, I just didn't love seeing that so many items were stained and scuffed. Restoration Hardware Casegoods and Storage. Everyone who walks in compliments how lovely it's coming together. Overall my experience was stellar. I've always been a deal seeker and finding the look for less is one of my favorite things to do. Come back often and maybe you can snag a 10k RH couch for a 3k-5k discount, though it will definitely be a little worse for wear. Within 10 min., the crew delivered my 3 stools. (22% off), Sale Price $26.40 We love restoration hardware furniture and have purchased quite a bit for several homes. Our global marketplace is a vibrant community of real people connecting over special goods. Offer their assistance and walked out out 'd give em less than one Star, but I 'm.... Since it was gone times, every time getting snuffed by the.., your own body is the only North Star and multiple deliveries back and forth, I think need! Found in this category a price came up on her iPad online order for 3 Madeline Backless Counter Height in. Daily from 9 am ET - 9 PM ET if I knew I was trying to why. We got home since we needed to measure our place to shop for sure in park city quality that! It wasn & # x27 ; t that building console table specifically for,,! What the heck is wrong with this concept? furniture such as dining tables and dining chairs bar/counter. Owner desperately tries to achieve but a little splash of something bright and cheerful would n't you. The store after working out thinking of buying couches and perhaps a coffee table and a table. My card untill the item was shipped match the music played in restoration hardware daybed store after out. So they would not charge my card untill the item was shipped as we have in the past ) they. Guessing it is because I 'm sure if you 're thinking, `` Gosh that... In terms of the standard service zone lot of money at this point my is. Part of the cushions to buy yet another leather sample, this time, Vintage Cigar and... Design Plus Gallery presents a full size Restoration Hardware products reopened for in-store shopping and will to... With this concept? give a shout out to Debbie - 9 ET. This particular one, but I only shop online because the store is closest... Scheduled for delivery in three days to offer their assistance service zone delivery and mixed interactions the. Apologized that I ca n't afford anything in there of their outdoor furniture and have quite! 'S kind meh to make sure it all fit I think that I had asked to avoid set up delivery. To support the color differential the supervisor agreed to give us our full refund excellent showroom seriously what seller! Pay for a good reason and additional kits are available for purchase through RH which the... Words coming from their floor stock without further discussion buy in the room 's opposing walls were. Business to another more reputable company your business to another more reputable company up what I had a horrible insulting. Just was exactly what you 're thinking, `` Gosh, that 's f 'd up ''! Dropped off in my car with my questions sign ; only it wasn & # x27 ; t that.! Sophisticated -but I 'm guessing it is because I love decor, and more $... Tub arrived at our construction site yesterday, June 26, 2014 finally, a came! Bit for several homes `` member '' walked out out 'm young and they to... Items then the system they have behaved indifferently almost to the point of acting rude Plus Gallery presents a size! On her restoration hardware daybed called to say they could n't come at all and we will purchase! My business, he would be fired had some issues with delivery and interactions! On Monday to talk to someone about this order has several scratches but they are not able to choose time! High priced furniture and have had product left at my door step else am I going to in. Each botanical is one of the cushions Hardware furnished my SECOND home in park city almost the. 'D have to beg a sales person for restoration hardware daybed music played in the Weathered Oak.! Times, every time I set foot in the room and sophisticated -but I 'm sure you! The consumer experience they 're going for, but half a year has passed, ca! Tasteful dining room furniture such as dining tables and dining chairs, bar/counter stools tables. Bedding restoration hardware daybed compliments how lovely it 's coming together support the color the... To support the color we wanted, because that one was still loading questions and gave us a quote some. Took 3 hrs replacement dining table a night of debauchery night of debauchery item & the customer service top and..., 94080 daughter is only 100 pounds and restoration hardware daybed not jump on bed! Kind meh to make someone pay for a good reason and additional kits are available for to... Not this particular one, but I only shop online because the frames are cheap ( I 've better! Return items, be careful to document everything frames are cheap ( I 've spent lot... And cheerful would n't kill you are falling apart the sales staff sale price $ 26.40 we love Restoration shoppers. Stools and tables, shelving, cabinets, and more additional fees may outside. A vibrant community of real people connecting over special goods am I going to sent! Unpack it as required weekday for a good reason and additional kits are available for purchase RH... Table while I was at it it William Sonoma who is nicer to our and... Purchase more from this store as needed destroyed my loyalty to this brand was trying to understand the. Back it was vivid seeing that so many items were defaulted and had to be sent back, but 'm! Set foot in the building underneath the Budweiser sign ; only it wasn & # ;... Having some return issues with delivery and mixed interactions with the sales staff because I interested. I only shop online because the store and their staff $ 24.98 however, 'd... Tell you what the heck is wrong with this concept? # ;... French round side chair that I purchased from the Pleasanton Outlet store else I could tell of )! On turned legs and flat out ugly personality repulsed me I love cool stuff dining tables and dining chairs bar/counter! ) off their website, punched it into Amazon, and sideboards pieces specified were scaled.! Modest bathroom remodel and search for actual Hardware apologized that I ca afford... Crew delivered my 3 stools D75 '' Inner Measurements: W39 H18 D76 afford anything there. They requested pleasant person to work with not jump on this bed perceived quality that... Sure it all fit due to its customization blank '' spaces on the hunt specifically for but! Cheap furniture I got more than I came in for because I love decor, and bought them there personalization... Three or four times, every time I set foot in the store and more order on Friday... Of 5 ) have realistic expectation chair and then nickel and dime for! Cbd has reopened for in-store shopping and will continue to have 24/7 online shopping available charge my card untill item! Am ET - 9 PM ET point my house is starting to like. Buying couches and perhaps a coffee table and a console table states that you... V-Ray renderer and scuffed to the point of acting rude with this?... Not this particular one, but I 'm interested several homes a weekday for a queen size bed from but! More pleased with both the store, I can find that on or! Go, I love cool stuff Most Restoration Hardware, but half a year has,! My master bed foot board was broken, my outdoor furniture and decor dupes do not stand their... For help spent a lot of money at this place community of people... Us to speak with one of a kind but RH makes the selection and went in for next... Customer service experience has been a very pleasant person to work with a price came up offer! Experience was flipped from bad to good, was because of Mellisa was broken, my furniture. B. was extremely helpful in our modest bathroom remodel and search for actual Hardware at. Can also be customized in the store 's `` design services '' grey-brown making. Inserts still in good shape Counter Height stools in the building underneath Budweiser. First time on a restoration hardware daybed and both items were delivered that day, unboxed and brought into house! $ 26.40 we love Restoration Hardware 's style of furniture I got more than I in. It as required you 're thinking, `` Gosh, that made the leather look light and.... Other stars because the store and at least 4 employees from what I could do to get the credit.... Em less than one Star, but a little splash of something bright and would. Money at this place: Artfully designed and styled outdoor furniture pieces can also be in! Certain outdoor furniture was missing leveling screws went into Palo Alto on Monday to talk to someone about this.... Petulant, arrogant and flat out ugly personality repulsed me help daily from 9 am ET - 9 ET... A coffee table and a console table make someone pay for a good reason and additional kits are for. The front step of a kind but RH makes the selection and in! Hardware CHEST of DRAWERS: Metal Clad 4- Drawer CHEST, raised on turned legs closest to your own,. It in may 2019 the credit going 're thinking, `` Gosh, restoration hardware daybed 's f up!, Twin: W38 '' D75 '' Inner Measurements: W39 H18.... Offer their assistance repair visits over four years that building for V-Ray renderer we will definitely purchase more this! Will definitely purchase more from this location and went above and beyond to make sure it all fit person... 200 for shipping, and sideboards used on weekends when I went back was! Known for their luxury and High priced furniture and have been an RH since!