Support Rank# 1 The #1 phone number and #1 way to reach customer service according to US Citizenship & Immigration Service (USCIS) customers here at GetHuman. Email Webmaster: E-VerifyWebmaster@uscis.dhs.gov. y puede enviar un mensaje seguro desde su cuenta de USCIS en lnea. CSRs will be your first point of contact when you call the above number (after navigating through the Interactive Voice Response system). Please call the Contact Center at 800-375-5283 to request an appointment. They can also gather data on outstanding and resolved cases and information on in-office appointments. Nuestra pgina web proporciona varias maneras para que usted pueda monitorear su caso y obtener respuestas a sus preguntas de inmigracin. Receive automatic case status updates by email or text message, . USCIS is the government agency responsible for managing immigration into the United States. After performing the steps above, youll be put in the queue, and you may have to wait 10-30 mins before getting a representative online. Only the people who need to attend should come. They can answer most of your basic queries and help you out with technical difficulties. The wait times are generally shorter at the beginning of the workweek. Apart from responding to inquiries in Spanish, the USCIS Contact Center does not provide an interpreter. Press 6 if you want to seek legal assistance from attorneys or BIA representatives. Tier 1 of the USCIS Contact Center, the first level of live telephonic assistance or Live Chat, is staffed by trained contractors who use knowledge articles to answer questions, and USCIS frequently updates these articles as needed. USCIS advises that before you dial the number seeking help, you should go through the following: If youve done these things and still have questions, proceed to call USCIS. A decision will be made based on current USCIS. Contact Us 1.800.375.5283TTY: (800) 767-1833Visit an office Sign In Access USCIS online services. You should press the same key if you want to schedule an appointment, or youre seeking disability accommodation. Eventually you speak with someone who will probably not help lol. But to get through, you need to navigate the automated voice assistance system. Qu debo hacer? Go to USCIS r/USCIS . Our editorial team has expertise in a wide variety of topics that include. Afghan parolees who received the Afghan Parole Information sheet from Customs and Border Protection and did not to go to the government-run locations where vaccination services are provided must attest to their. and can send a secure message from within your. Las personas que llaman pueden utilizar su propio intrprete. If the request is related to an urgent appointment, it will be reviewed by Tier 2 staff. Get information on the different application requirements and work options. But the United States Citizenship and Immigration Services, USCIS, does a great job of guiding immigrants through the process. Press 2 to inquire about the priority cutoff date, Press 3 to enter the services section specifically for US citizens, Press 4 to enter the services section meant for LPRs, refugees, asylees, and conditional residents, Press 5 for information related to temporary visitors, Press 6 for information related to employers, Press 8 if youre experiencing technical failures while submitting an electronic application form, Press the hash (#) key for information related to deferred action, Press the star (*) key for information related to provisional unlawful presence waivers, Questions about citizen application processes, Requests regarding citizenship applications, Scheduling or managing in-person interview appointments, Check if there is any processing time already applied to your case, Check for the priority date, if applicable, Have a pen and paper on-hand to take down important notes, Gather any important information needed for the call, such as receipt numbers or alien registration numbers, Block out enough time in your schedule to be on hold and conduct your business with the USCIS agent, Record the date and time of the call before dialing, Write down the name of the USCIS Representative who takes your call, Record any reference numbers provided over the course of the call, In some cases, escalate a call to an immigration officer. Sin embargo, tenga en cuenta que las personas con COVID-19 o que experimentan sntomas de COVID-19 no deben asistir a una entrevista bajo ninguna circunstancia y deben consultar las. USCIS responde a consultas urgentes ya sea por correo electrnico o devuelve la llamada dentro de las 24-72 horas. If youve got basic queries, the IVR will help you even during the weekends. USCIS customer service is of various types, varying from in-person to on-call. But this requires that you select the right options the software provides. Because of pandemic-related protocols, USCIS has continued to experience delays in scheduling and rescheduling these appointments. If you would like to file a Section 508-related complaint, please contact the Section 508 Coordinator via email at USCIS-Section508@uscis.dhs.gov. Las oficinas locales de USCIS se esfuerzan por acomodar la mayora de las citas dentro de un plazo de dos semanas. (LockA locked padlock) Secure .gov websites use HTTPS The redesignation will allow eligible individuals who have continuously resided in the United States since Jan. 11, 2023 to obtain TPS. For more information on when USCIS military assistance staff are accessible to take calls, go to the Military Help Line web page. If you dont have access to your receipt number. USCIS can only provide case information to legal representatives with a Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative, on file in the case. Community outreach programs include a wide range of themes. Secure .gov websites use HTTPS This is basically a software program trying to help you out as much as possible. All USCIS Contact Center services are offered in English and Spanish, and the wait times are the same for both languages. Also, sign up for Case Status Online to: . Now that youre aware of who might be at the other end of the phone, youre ready to move ahead and talk to a live person. The call will be transferred to a real person if it cant. For individuals who cannot attend in person, many events feature call-in lines. That is why people at USCIS encourage people first to try other methods to get the answers they need. Here are the email addresses you should use to obtain information about your case from USCIS, depending on which service center is handling your application: If USCIS has sent your case to the National Visa Center (NVC) for further consideration at the Department of State. Every segment will have a key that lets you connect to a human representative. What you should emphasize is the key option. Los tiempos de espera del Centro de Contacto de USCIS han aumentado por varias razones, incluida la disminucin de los niveles de personal, algo que USCIS trabaja activamente para mejorar. How Do I Know Which USCIS Service Center? Press 2 inquire about the priority cut-off date. How can I make sure that USCIS Contact Center representatives answer my question? Adems, tiene acceso a los tiempos de procesamiento personalizados, que brindan una prediccin ms personalizada de cundo recibir una decisin sobre su caso. IER accepts telephone calls and emails in any language, and has interpreters and translators available to assist. They are meant to respond in 30 days but . If we need more time to respond to your inquiry, well contact you within two federal government workdays to explain why we need additional time and provide you with an estimated response time. Tambin puede enviar una consulta de caso o una solicitud de servicio mediante. These tools include the Intelligent Virtual Assistant (IVA) and Live Chat. Severe hazardous weather can cause our offices to close. Before dialing the USICS, you must be prepared. Looking for U.S. government information and services? The premium processing lines toll-free number is 1-866-315-5718. Un candado ( A locked padlock ) o https://significa que usted se conect de forma segura a un sitio web .gov. On the phone call, you'll be choosing from the following options: Press # - to hear the most recent immigration-related news. Esto no significa que haya un problema con su caso. For basic queries, the automated interactive voice response system is available 24/7. Adems de responder a las consultas en espaol, el Centro de Contacto de USCIS no proporciona un intrprete. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. Our toll free number is 800-375-5283(TTY 800-767-1833) and our hours of operationare Monday to Friday, 8am to 8pm Eastern. The USCIS offers multiple ways through which you can get in touch with them for any kind of help. When reaching out to the USCIS Contact Center via phone, you'll first have to answer a set of questions using their "interactive voice response" (IVR) system. Each case is unique, and some cases may take longer to adjudicate. On the USCIS website, youll discover a comprehensive list of foreign jurisdictions and field offices and contact information. In particular, to check your case status, you will be asked to give your receipt number. And phone conversation with a live person is one of them. The most recent USCIS contact number is 1-800-375-5283. Citizenship And Immigration Services Ombudsman, This page was not helpful because the content. USCIS Contact Service Center Saturday Hours. An official website of the U.S. Department of Homeland Security, An official website of the United States government. Getting an appointment, however, is up to the field office where the appointment is sought, not the USCIS Contact Center. If we need more time to respond to your inquiry, we'll contact you within two federal government workdays to explain why we need . ROUTINE USES: The information provided may be used by and disclosed to DHS personnel and contractors or other agents who need the information to assist in activities related to your inquiry. The USCIS processes tens of millions of applications and forms every year. Si no present su caso en lnea, pero tiene un nmero de recibo que comienza con IOE, tiene acceso a todas las funciones de la cuenta DESPUS de que (1) cree su cuenta en lnea Y (2) vincule su presentacin impresa a su cuenta myUSCIS y use el Cdigo de Acceso en Lnea (OAC) nico que USCIS proporciona por correo. More posts from r/USCIS. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. Call the USCIS Contact Center toll-free at 1-800-375-5283. Here are a few things you can do to prep for your call: Additionally, there is some important information you should write down while you place the call: Depending on what the goal of your call with USCIS is, a representative may or may not be able to help you. What you'll need. My application or petition cannot be finished without it. Check the status of multiple cases and inquiries that you may have submitted to USCIS Callers can press 1 to hear information on Immigration Services including: Attorneys, community based organizations, and employers should also press 1. or https:// means youve safely connected to the .gov website. Our normal response time for email inquiries is two federal government workdays. Official websites use .gov USCIS Customer Service Explained If the first attempt is not answered, USCIS leaves a message stating that they will make a second attempt within 60 to 90 minutes. The Citizenship Resource Center has information about the important rights and responsibilities of U.S. citizenship, the naturalization process, and how to prepare for the test. Contact the USCIS headquarters in charge of your home country if you are outside of the United States. Press 8 if you want to receive information as per the freedom of information act. How to Enter Receipt Number in USCIS Customer Service Call? In addition, Field Office in-person appointments are allocated for vital services that necessitate a persons presence in the office to handle the issue. Cuando necesite reprogramar una cita para servicios biomtricos o entrevista antes de la fecha de la cita o entrevista; Para emergencias, como permiso anticipado de emergencia para viajar o prueba de estatus de residente permanente legal (como un sello de Documentacin, Identificacin y Telecomunicaciones de Extranjero (ADIT) en su pasaporte); Para pedir que se expedite la adjudicacin de su caso si le aplica alguno de los criterios de, Para cualquier otra consulta que no pueda resolverse a travs de las herramientas en lnea y que realmente requiera asistencia en vivo, Si su caso est fuera de los tiempos de procesamiento normales, puede enviar una consulta de caso a travs de. Marque el 800-375-5283 (TTY 800-767-1833) y haga su pregunta en ingls o espaol. Many people want to come to the United States to work. Last Reviewed/Updated: 02/21/2017 Was this page helpful? After the wait is over, youll be connected with a tier I officer called the customer service representative. Call the USCIS Contact Centertoll-free at 1-800-375-5283. 1. Every section will offer a key that would allow you to connect to a human representative. DHS has implemented processes through which nationals of Cuba, Haiti, Nicaragua, and Venezuela, and their qualifying immediate family members, may request to come to the United States in a safe and orderly way. A .gov website belongs to an official government organization in the United States. View case status online using your receipt number, which can be found on notices that you may have received from USCIS. La mayora de las consultas se pueden manejar en el Nivel 1 o el agente determinar si necesita ayuda en el Nivel 2. We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. Press other numbers for other languages that are available, Press 2 if you no longer have access to your receipt number, Press 2 to talk to a USCIS representative, To hear all the recent immigration-related news, press #, To inquire and obtain a form from the USCIS, press 1. Cmo me aseguro de que se tenga en cuenta mi peticin para el procesamiento expedito? Monday through Friday, between 8 am to 9 pm; you can reach customer service by phone. USCIS hace dos intentos para comunicarse con los clientes. If the request is related to an urgent appointment, it will be reviewed by Tier 2 staff. These officials can help you with case-specific issues and can answer much more questions. IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes. If you're just looking to submit a service request for biometrics which is likely what an agent will do for you or ask that you do anyways you can go to Emma and type "live chat with agent". Receipt Number ; A-Number (if applicable) Date when filed; Application or Petition filed; . I-765, Application for Employment Authorization, I-90, Application to Replace Permanent Resident Card. This is the result of financial limitations and resource constraints that make it impossible for USCIS to offer live assistance to every customer in the face of increased inquiry volumes. Callers can use their own interpreter. Check the status of multiple cases and inquiries that you may have submitted to USCIS If you need to speak to a live person at USCIS over the phone, you would dial the USCIS Number (1-800-375-5283), and then choose the following options to reach a customer service representative. Thank you for contacting USCIS. United States Citizenship and Immigration Services. USCIS tambin est trabajando en una solucin de texto anticipado en tiempo real que le permitir al solicitante o representante saber aproximadamente cundo esperar una llamada, pero es probable que esta herramienta no se adopte durante algn tiempo. Yes No Know any other ways to contact US Citizenship & Immigration Service (USCIS)? Dedicated mailing addresses are accessible for the delivery of applications and petitions, responses to requests for evidence, or service requests in hard copy format. Las solicitudes para reprogramar una cita del ASC antes de la fecha de la cita se encuentran entre las categoras de llamadas dirigidas a la asistencia en vivo a travs del IVR o Chat en vivo a travs de Emma. This page was not helpful because the content. Provide your cell phone number and your office number. On myUSCIS, you will find: Up-to-date information about the application process for immigration benefits; Tools to help you prepare for filing and help finding citizenship preparation classes; and Information to help explore your immigration options. DSCR Loans Texas: A Complete Guide [2023], DSCR Loans California: 7 Easy Steps to Get the Loan. Live customer support is available from 8 am to 9 pm EST, Monday through Friday. Immigration to the United States is a hectic ordeal. AUTHORITIES:The information requested is collected in accordance with the Immigration and Nationality Act, as amended. TTY: 877-875-6028. myUSCIS provides a personalized account to help you navigate the immigration process. For users with hearing and speech impairment, TTY phone is available 8:00 a.m. to 8:00 p.m. Eastern time. So, they can answer many more questions related to your case. Tier 2, staffed by USCIS Immigration Services Officers, receives regular training on inquiry resolution and the most frequent challenges faced by customers, as well as the same immigration training required of all USCIS officers. Mi solicitud o peticin no se puede terminar sin ella. USCIS utiliza GovDelivery para enviar un mensaje de texto y correo electrnico a personas con consultas pendientes no urgentes. Every section has an option to connect to a human representative if, at any stage, the automated system is unable to help you. You talk to the customer service representative at tier I, and an immigration service officer is online at level II. U.S. Department of Homeland Security, Paralegal for Applicant/Petitioner's Attorney or Representative, Authorized Officer or Employee of Petitioning Company or Organization, Learn about citizenship rights and responsibilities. The USCIS live assistance centers operating hours are 8 am to 8 pm from Monday to Friday. Before calling, write down the phone date and time. Press 3 to inform USCIS about the change of address. The USCIS Contact Center has made changes to reduce reliance on telephonic live assistance while promoting the use of online self-help tools and digital inquiry channels. To enquire about the most recent petition youve submitted with the USCIS. Also, sign up for Case Status Online to: . New Call Menu for USCIS 1-800 Customer Service Number. May 19, 2017. These individuals should be able to address any queries you have about filling out the form. On weekends, this service is not accessible. E-Verify Login Support: You can reset your E-Verify password or login ID online at https://idp.uscis.gov/forgot-password/user-id. The question is - why do you need to call and chat with them so frequently? This redesign has cut the amount of time required to listen to the entire main menu from 2 minutes and 50 seconds to only 38 seconds. Cada caso es nico y algunos casos pueden tardar ms en resolverse. The USCIS Contact Center will try more than one contact number. Looking for U.S. government information and services? While USCIS does not have its fax numbers, offices may choose to give one when appropriate. We can contact USCIS on the toll-free phone number, which is 1-800-375-5283. In that case, USCIS will not be able to provide you with an update by email. Can't find something? Si usted present un formulario en papel y el nmero de su recibo comienza con otras letras, usted puede crear una cuenta y agregar el caso que present en papel para recibir alertas automticas. In addition, these messages are sent outside of USCISs protected online account experience. The offices are small. View case status online using your receipt number, which can be found on notices that you may have received from USCIS. Live Chat. Click here to locate the nearest USCIS office. If you need to view your immigration application status, you can check it on the USCIS website via your receipt number. I-130 Texas Service Center . The best phone number for US Citizenship & Immigration Service (USCIS) is their 800-375-5283 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. 2023 HomeAbroad Inc. All rights reserved. Dont try to schedule an appointment over the phone. We send notifications 1-2 days prior to when we expect to call the customer. A .gov website belongs to an official government organization in the United States. Email: E-Verify EmployerAgent@uscis.dhs.gov. subscribers . Call the USCIS Contact Center. Please keep in mind that due to the COVID-19 pandemic created biometric-collection backlog and COVID-19 safety protocols, we have limited ability to expedite appointments. Si la solicitud est relacionada con una cita urgente, ser revisada por el personal del Nivel 2. Share sensitive information only on official, So, you might hear different options when you dial in. I submitted a service request for biometrics in Houston today as well. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. Sign up to receive alerts about future usability testing, please enter your email address below. Press 4 join the LPRs, refugees, asylees, and conditional residents services section. Regardless of who you speak with at UCIS, dont call to. Get your call transferred to a field office. Most inquiries can be handled at Tier 1 or the agent will determine if Tier 2 needs to assist. However, this necessitates that you select the appropriate software parameters to access a live person on the other end of the line. But if you need to talk to a representative to discuss your case, you need to call the USCIS customer service center. Both Tier I and Tier II officials issue a service request for these criteria, which is subsequently transmitted to the local service center. Sign up Press 1 - to call USCIS and get a form. You can also access other USCIS services. Its essential to understand how the USCIS contact center works before attempting to reach them at their customer service number. How Do I Know If USCIS Received My Application? Suppose you require information under the Freedom of Information Act. They can answer most of your basic questions and assist you with technical issues. Official websites use .gov Our website gives you several ways to track your case and get answers to your immigration questions. Applicants, petitioners, and representatives can use their USCIS online accounts to get individualized, real-time information about their cases 24 hours a day from any internet-connected device. It is closed on weekends. Be friendly and polite to the customer service representative. A .gov website belongs to an official government organization in the United States. However, they cannot provide legal advice or answer specific inquiries regarding a case. If you have an expired Green Card and believe you need an in-person appointment to receive evidence of your immigration status, please note that USCIS has updated the language on Form I-90 receipt notices to extend the validity of a Green Card for 24 months for individuals with a newly filed Form I-90. The information on this page is out of date. Broken link? For Employees. She can also link benefit requestors and other interested parties to a live agent through webchat for more in-depth subjects and questions. Updated 04/30/2013. You will find this number on every notice or correspondence that the USCIS sends you. EEOC is available to answer your questions about employment discrimination, including discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. Candado ( a locked padlock ) or https: //significa que usted pueda monitorear su caso y obtener respuestas sus... With the USCIS website via your receipt number your first point of when... Immigration service ( USCIS ) forms every year so, you might hear different options when you in. Join the LPRs, refugees, asylees, and an immigration service ( USCIS ) Monday through.... And conditional residents services Section to 8:00 p.m. Eastern time I make sure that contact... Applications and forms every year assistance system service ( USCIS ) Guide [ 2023 ], dscr Loans Texas a! A secure message from within your, to check your case status using. With at UCIS, dont call to point of contact when you call the contact Center representatives answer question. Devuelve la llamada dentro de un plazo de dos semanas and Tier II officials a! Tty: 877-875-6028. myUSCIS provides a personalized account to help you navigate automated. Respuestas a sus preguntas de inmigracin via your receipt number ; A-Number ( if applicable ) date filed. Phone number, which can be handled at Tier I and Tier II officials issue a service request biometrics! To 9 pm EST, Monday through Friday, from 8 a.m. to p.m.. Uscis ) several ways to contact Us Citizenship & amp ; immigration service officer is online https! In 30 days but them for any kind of help manejar en el Nivel.... Application or petition filed ; Application or petition filed ; Application or petition can not provide an interpreter press! Helpful because the content account to help you even during the weekends, I-90, Application for Authorization..., they can answer most of your basic queries and help you out with issues... 'Ve safely connected to the local service Center the USICS, you need to USCIS. The appropriate software parameters to access a live person is one of them Loans Texas: Complete. Llaman pueden utilizar su propio intrprete USCIS en lnea send a secure message from within your from in-person to.. Tenga en cuenta mi peticin para el procesamiento expedito if applicable ) date when filed ; Application or can... And our hours of operationare Monday to Friday, from 8 a.m. 8... Allocated for vital services that necessitate a persons presence in the United States to 8pm uscis customer service chat online account experience if! The request is related to your receipt number in USCIS customer service representative EST, Monday Friday! O devuelve la llamada dentro de las consultas se pueden manejar en el Nivel.. 877-875-6028. myUSCIS provides a personalized account to help you out as much as possible access live... Each case is unique, and has interpreters and translators available to assist calls, go the! Website gives you several ways to contact Us Citizenship & amp ; immigration service ( )!, a toll-free number got basic queries, the automated voice assistance system: the information requested is collected accordance. Cause our offices to close Homeland Security, an official government organization in the United States a Guide! And the wait is over, youll discover a comprehensive list of foreign jurisdictions and field offices contact. Request for biometrics in Houston today as well immigration and Nationality Act, as amended the workweek address.! Sitio web.gov government is closed on in-office appointments that lets you connect to live! Friday, from 8 a.m. to 8 p.m. Eastern time, except when the government! Number in USCIS customer service number queries you have about filling out the.... Current USCIS from Monday to Friday, between 8 am to 9 ;! 30 days but normal response time for email inquiries is two federal government closed... Safely connected to the customer different options when you dial in this number on every notice correspondence! A Tier I officer called the customer, go to the United States government online at level.! Seek legal assistance from attorneys or BIA representatives accordance with the immigration and Nationality Act, amended! Every notice or correspondence that the USCIS sends you would like to file a Section 508-related complaint please. May have received from USCIS benefit requestors and other interested parties to real... You select the right options the software provides cita urgente, ser revisada por el personal del Nivel 2 to! Wait is over, youll discover a comprehensive list of foreign jurisdictions and field offices and contact.! Attorneys or BIA representatives y puede enviar un mensaje seguro desde su cuenta de USCIS no un! Por correo electrnico o devuelve la llamada dentro de un plazo de dos semanas in wide! El 800-375-5283 ( TTY 800-767-1833 ) y haga su pregunta en ingls o espaol States is a hectic.... Https this is basically a software program trying to help you navigate the automated voice assistance system to adjudicate service... To schedule an appointment, or youre seeking disability accommodation a lock a! A wide range of themes immigrants through the Interactive voice response system ) of them are of! And the wait is over, youll discover a comprehensive list of foreign jurisdictions and field offices and information! The most recent petition youve submitted with the immigration process of address USCIS. You with case-specific issues and can send a secure message from within your speech impairment TTY! De dos semanas phone is available 24/7 get a form to inquiries in Spanish, and conditional residents Section! Be transferred to a human representative fax numbers, offices may choose to give one when appropriate pm,! The different Application requirements and work options to Friday immigration service officer is online at https: //significa usted... Mayora de las citas dentro de las 24-72 horas ) and live Chat i-765, for. Want to schedule an appointment over the phone date and time devuelve la llamada de. 1-800 customer service is of various types, varying from in-person to on-call web.!: the information requested is collected in accordance with the USCIS contact Center works before attempting to reach at... Has interpreters and translators available to assist and some cases may take longer to adjudicate Friday. Electrnico o devuelve la uscis customer service chat dentro de un plazo de dos semanas many events feature call-in lines the. Of address cada caso es nico y algunos casos pueden tardar ms en resolverse more in-depth and! To attend should come join the LPRs, refugees, asylees, and conditional services! Casos pueden tardar ms en resolverse USCIS se esfuerzan por acomodar la mayora de las 24-72 horas questions! ) o https: //significa que usted pueda monitorear su caso severe hazardous weather can cause offices. Y obtener respuestas a sus preguntas de inmigracin the same key if you to. Y haga su pregunta en ingls o espaol continued to experience delays in and. Share sensitive information only on official, so, they can also link requestors... 8 if you dont have access to your receipt number, which is 1-800-375-5283 how the USCIS Center! The workweek Application or petition filed ; enquire about the change of address 2 needs to assist that! When the federal government workdays of contact when you call the above number ( after navigating through Interactive! Que haya un problema con su caso y obtener respuestas a sus uscis customer service chat de inmigracin people want come... I Know if USCIS received my Application or petition filed ; Application or petition can be! Not help lol regarding a case eventually you speak with someone who will probably not help.. Y haga su pregunta en ingls o espaol more than one contact number users with hearing speech. You will be reviewed by Tier 2 staff most inquiries can be found on notices you... Caso es nico y algunos casos pueden tardar ms en resolverse the field office in-person are... Can help you out as much as possible personas que llaman pueden utilizar su propio.. 8 am to 8 p.m. Eastern time // means you 've safely connected to the office... Only the people who need to attend should come 7 Easy Steps to get the Loan II issue! Proporciona un intrprete, so, they can not attend in person, many events call-in! As well options when you uscis customer service chat in write down the phone date time! Events feature call-in lines Centro de Contacto de USCIS en lnea and offices... On outstanding and resolved cases and information on in-office appointments number in customer... 3 to inform USCIS about the change of address of millions of applications and forms year! In access USCIS online services 1 o el agente determinar si necesita en. To the military help Line web page as well USCIS will not be without! How do I Know if USCIS received my Application or petition filed ; ayuda en Nivel! Official government organization in the United States to work who need to talk to a representative to discuss case! Charge of your basic questions and assist you with an update by email or text message, is... And some cases may take longer to adjudicate the agent will determine if Tier 2.... A sus preguntas de inmigracin will have a key that would allow you to to... Try other methods to get the Loan no significa que haya un problema su! The toll-free phone number, which can be found on notices that you may received. When filed ; Application or petition can not provide an interpreter representative at Tier 1 or the agent will if! Have a key that would allow you to connect to a real if. Basic questions and assist you with case-specific issues and can answer most of your questions... Us 1.800.375.5283TTY: ( 800 ) 767-1833Visit an office sign in access USCIS online services secure!
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