Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Please dial 911 in an emergency. Note to HAL, I would love a ban on smoking on the balcony also. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. verboden heeft, nu zijn ze vromer als de Paus. Holland America Line is opening bookings for two of its most epic explorations: the 2022 Grand World Voyage and the 2021 Grand Africa Voyage. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Let the vacation begin the moment you arrive in a new country. Then sail away for your romantic honeymoon! Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). You will claim your luggage when you arrive at your final airport destination. I have just read this disturbing thread about smoking onboard and have sent a cancellation note to the TA. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. For questions about your service or about billing, please contact your home network customer service. To learn more about Holland America cruises or receive a quote for an upcoming voyage, please call 0800 008 6677. If downloading or using off ship, your regular carrier rates may apply. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. popular and unique itineraries. We were recently on Rotterdam to Norway. This is all so upsetting, we do not live in the 70-s or 80-s. HAL is going to lose a lot of customers, starting with our family. HAL liners in Alaska offer cruisetours with lengths 10-13-14-15 days. Oct 2018 - Present4 years 3 months. And if casino smoking is still to be permitted, then casinos should be completely enclosed. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. The best time to book your next cruise is while cruising with Holland America Line. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. As a non smoker i have found at times unbearable sitting out on balcony because of your next door neighbours are smoking,one cruise they were either side,so you cant appreciate the joy of having your own balcony. Makes u wonderand then there is always people who toss their smokes overboard from their verandahputting the rest of us in great danger. Holland America For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Important Customs information and shopping maps will be provided at the talk. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. If you reside in the UK please visit. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Complimentary In-Room Dining is available 24 hours a day. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. That staterooms will now be non-smoking areas is a responsible and positive policy that we welcome wholeheartedly. Only available for 2022 cruises, for 2023 cruises, check back closer to your sail date. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. I try my best to provide accurate and detailed information to help people around the world plan their vacations. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Holland America Cruises: Smoking Policies Smoking Policies For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Any excess deposit will be refunded to you at the end of the cruise. You have made a good start, but I agree with others; smoking only on the upper deck, outside and at the aft of the ship. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. disembarking the ship, and for making purchases on board. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. party to be disembarked in a non-U.S. port. Another feature that we greatly appreciated was Holland America's Navigator, an internet-based application that allows passengers to see daily scheduled events at a glance, book dinner. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. will be located near the entrance to the pier area where you will be checking in your luggage. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. hello we are planning in febuary 2020 to cruise with hooland cruises like the nieuw statendam or the nieuw Amsterdam, can you please tell me if there is smoking in the casino or else where, its just because we are smokers and we would like to know before we book ty. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Telephone: At some point in your travels you may experience an emergency. Please see the following important information about your luggage tags. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. What are the rules on vaping on New Statendam? Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. U.S. port and ending it in a different U.S. port. Rotterdam, and Veendam Casual dining is available in the Lido Market every night. I hope I am reading recent views of the Rotterdam that smoking is back in the casino and on verandah decks as wrong. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. Holland America Line prides itself on offering a superb variety of destinations. Also, you will need your ship card when you disembark. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. Requests will be confirmed or waitlisted at the time of booking. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. So lets be fair here people!!!! Seattle-based Holland America Line is the next to do so. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. greatest blogs on the web. The smell of smoke inside in the elevator area between the World Stage and the casino was really disgusting. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. Usually there is a fee required. of people and the oceans we sail upon. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Holland America Line amends its protocols including a tightened mask policy and no smoking in the casino on sailings through March 2022. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. My partner and I would enjoy going there he with this cigar and cognac, me with my cigarette and soda. Are the ships still non-smoking, due to Covid, or have they gone non-smoking full time, or severely reduced the smoking areas? This includes wearing face masks before being seated in all dining venues and Lido Market, whiledancing in public lounges and outdoors if in large gatherings and physical distancing cannot bemaintained. At some point in your travels you may experience an emergency. Your stateroom keycard will be delivered to your stateroom. Logo Store; Find Your Roll Call; Meet & Mingle A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Even though there are designated areas for smoking the smoke permeates the entire room. What will you do today? To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. Age Restrictions Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 25 years old; one adult chaperone is required for every five people under the age of 21. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. many ports taxi lines can be long and distances to private transportation can be lengthy. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. At Holland America Line, cruising is our passion. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. With this in mind, the following emergency phone numbers are available for your use. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) We highly recommend guests wear a mask in the World Stage and other entertainment areas, casino, spa treatment rooms, Club HAL and during other congregate events. Instead they want us to freeze outside. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Put the smokers on the back of the ship so we are sailing away from that stinky smoke! Please note that minimum age for guests using the fitness center is 16. Both casual and dressy attire will be essential during your cruise. The new guidelines are in place effective immediately onboard all of its ships and will remain in place through March 2022. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Until the anti-smoking votes increase, or some other change which indicates business will be better if they go non-smoking, the policy will remain as is. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Table number and table size are on request only, and will be assigned by the Maitre d' on board. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. For more information see our transfers FAQ. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. You will be responsible for all costs you incur to join the vessel at the next port. violation of our policy will be charged a $250 per day cleaning fee. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. In addition to the outdoor public areas where smoking will still be allowed, passengers playing slots in onboard casinos will also be permitted to smoke. We just got off the Zuiderdam on 12/20 and the casino was no smoking and very busy. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. No internet purchase required to download or use on board. Holland America Line assumes no responsibility for the items listed above. No, because the cruiselines are looking to make a rediculous amount of money from these passengers!! Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. holland america scedule from rotterdam to the usa. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. This should be done well in advance of travel at a Customs office near your home. The statement reads as follows: All guests regardless of age will be required to wear face masks at all times in elevators and in all indoor areas of the ship, except when eating or drinking or in their staterooms. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. The cruise company is a subsidiary of Carnival Corporation & plc, and operates out of Seattle, Washington. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. You will need to provide health certificate documentation for the animal in your ports of call. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. On 12/28/2022 at 12:22 PM, horseymike said: Thanks everyone. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Or let it continue, as you disembark from the ship and journey inland. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. The ships affected by the changes this week are MS Rotterdam, ms Nieuw Amsterdam, ms Nieuw Statendam, ms Koningsdam, ms Eurodam, and ms Zuiderdam. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. We regret any inconvenience this may cause. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. We cannot process refunds on these cards. the vessel leaves. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Low Unpublished Prices on Gate1 - 9 Day Holland Belgium Springtime River Cruise Monarch Princess by Gate1 Tours with 5627 Reviews - Tour Id: 183635 Each cruise I have taken I have become sick from the men & women wearing too-much perfume & cologone,and I have never reported my sickness. To book, or for more information, simply visit your Future Cruise Consultant. Book on the HAVE IT ALL PLUS rate and enjoy: Up to 3 nights included specialty dining (based on cruise duration)*. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Just my way to relax. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. I am not a smoker, but I feel that a park going smoke free is completely unnecessary. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Smoking is allowed on the Disney Magic and Disney Wonder from 6 p.m. to 6 a.m. on the starboard side of deck 4, and on the port side of deck 9. Still have questions? Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. You may also receive arrival documentation from Immigration when arriving at the airport. Travelers checks may be cashed at Guest Services. Am I allowed to vape in stateroom and verandah? Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. If you do not see our representatives, pleasehave one paged. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Booking my cruise NOW. in good faith I compliment you on your stand. Over the past few days, several companies including Carnival Cruise Line, Holland America Line, Princess Cruises, and Royal Caribbean have announced that they are temporarily banning. hi we are planning to book on the westerdam for our 40th wedding anniversary, is there packages all inclusive for drinks and dinning and wifi?, alsois there smoking allowed in the casino its because we are smokers, we are planning to do a medeterranean cruise in april 20 2021 , hopefullywe hope this virus will go away so we wont have to wear masks ty. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Please do not place your baggage over the emergency floor lighting. These are the ms Noordam, ms Westerdam, ms Oosterdam, ms Zaandam, and the ms Volendam. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, and Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Casual dining is available in the Lido Market every night. Some ships (Koningsdam, Nieuw Statendam, Amsterdam, Maasdam, Volendam, Zaandam, Rotterdam and Veendam) also allow smoking in the casino, but only on certain nights and only whilst playing. A password will be selected by the parent/guardian of the child. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. Shore Excursions are available for purchase online until three days prior to the sailing. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. The following information should be used as a guideline only. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting.
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