Good afternoon. Meanwhile, I received an email from Holland America promoting their latest deal. Holland then told us that our TA would get it transferred when he can. And everything is at your fingertips: delicious dining, exceptional entertainment, shore excursions, a state-of-the-art gym, relaxing spa, onboard classes and lectures, attentive crew members who cater to your every need and so much more. According to their website well get an additional 330.00 OBC. Thanks But with RCI and Celebrity, as example, whatever you booked in terms of pricing and perks remains the same with the transfer to the travel agent. Hello. Where and when do we meet on day sailing for transfer and transportation to Seward? Cruisers' Choice Awards! Can I transfer my cruise line reservation to Costco Travel? What do I do? Perhaps searching can help. What are the positives and negatives of transferring? For my family this is too much and not always the quality was great. Just curious how this works. Monday Friday 5:00am to 7:00pm Pacific CC Help Jenn Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? This might be outdated info but this is the number I used in the past, Holland America - phone number to call to transfer bookings. By We will be heading home Montreal (YUL) airport at 5:28pm. And once youve booked your transfer and provided your flight information, well take it from there. We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. You guys all know so much..You'all rock! dee2673, August 18, 2016 in Holland America Line. Will HAL allow it, has been 3 weeks since I booked. Please contact us for details. CC Help Jenn Because once you have transferred to TA, they will only deal with the TA. 258 0 obj <>stream That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. The travel professionals serve as agents for guests who book with them. Phone: 18005411576 regan3, December 21, 2022 in Holland America Line. thank. trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. If the original agency How am I supposed to explain where to go?, Do taxis accept U.S. currency or credit or debit cards?, Is it even safe to use local transportation in this port?, What happens if an accident occurs along the way? The difficulties of arranging transportation can seem daunting if youve never been to a port or you dont speak the local language. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. So, I booked with Holland America . You do need to transfer before final payment. Hi! Thank you. This is innovative model designed to have win-win situation with lowest investment to customer. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Anyway, hope someone can help. For missing items, please complete theLost and Foundform. I was talking to my PCC a couple of weeks ago. Powered by Invision Community. What are the positives and negatives of transferring? Started August 27, 2021, By Save my name, email, and website in this browser for the next time I comment. I already checked with my PCC. I have experience only with HAL PCCs and my experience has only been positive. I have not seen any details regarding when and where to meet the bus. Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? do you have any coach transfers to Southampton from the north (Manchester). Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. 18779324259 or 206-626-7020. What do I do? And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. Manpower training. This doesn't seem to apply in your case as you initially were dealing with a TA so I would be comfortable receiving the added benefits afforded by the TA. If the OBC is worth it to you to go through that PITA, then go ahead. Would you please indicate the pier name and location for the above cruise? Our last trip the flights were changed at the airport because of mechanical problems. Powered by Invision Community. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Richwmn, thank you for your reply. Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. endstream endobj 147 0 obj <. Sharon. Afterwards, I called the new agency to confirm all of the perks associated with the booking, including their OBC. CC Help Jenn Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Our transportation is dependable and safe. Where can we get ahuttle to BC? on the booking. Laws/regulations for TAs and fares are different depending on what country you are in. You should be able to get a benefit worth at least 8% of your fare. Powered by Invision Community. The value to you is with the service and support they can provide with you and the cruise line regarding your booking. Fax: 18002073547, Email: HAL_Ship_Services@HollandAmerica.com, E-mail: HAL_Charters_&_Incentives@HollandAmerica.com, Business Hours: 206-626-9000 Where do we get on your coach and at what time? KK, our (multiple) experiences with this matter mirror yours exactly. I'm glad to hear that your PCC is always encouraging and supportive with making a booking transfer. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Guests who elect to create a Group directly through Holland America Line, Please contact us at: Email: cconsumerprograms@hollandamerica.com, Office Hours: Monday through Friday 7am-5pm (PT). But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam. She suggested that next time, I book it through her and then transfer it to the TA. And we help with your luggage, too! We originate in Seattle. Layout finalization. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. Holland America Lines staff are full of smiles and eager to assist. Are there transfers from Holland America providing this service? If you have questions or need to speak with a Costco Travel expert . To transfer booking, you call Holland America reservations at 877.932.4259 to give them our agency name Military Cruise Deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Special perks and amenities are available on upgraded cabins only of cruises that are 7+ nights. What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021? Holland then told us that our TA would get it transferred when he can. If youve booked a short weekend cruise in the least expensive cabin (inside or ocean view) we likely will not be able to add anything extra to your reservation other than our stellar customer service. I always transfer our bookings to a TA since I always get a lower price and/or OBC from the TA. If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. JMHO. HAL_Charters_&_Incentives@HollandAmerica.com. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. We have two cruises booked with a large warehouse TA, one we transferred from HAL but we were told by the TA that the transfer had to be done no later than two weeks after booking with HAL. One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? Day to Day operation will be managed by company executive. Holland America Line Transfer a booking 11/1/22 Behind the Scenes Update Transfer a booking By dee2673, August 18, 2016 in Holland America Line Followers 1 1 2 Next Page 1 of 2 dee2673. What should you do if youre looking to book our pre- or post-cruise transfers? I have booked cruises directly through the big box TA with no problems. Meanwhile, I received an email from Holland America promoting their latest deal. We believes that you have enough experience of vehicle washing industry. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. Transfers between select city center locations and Holland America Line ships are available in Amsterdam (for ships in Ijmuiden and Rotterdam), Barcelona, London (for ships in Dover, Harwich, Tilbury and Southampton), Rome and Sydney. After Hours & Holidays:1-800-628-4771 or 1-206-286-3294, Questions regarding your Mariner status Can't fault you for doing what you did, makes total sense. When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. CC Help Jenn Yes. Definitely ask the TA to whom you want to transfer the booking and also check with your HAL PCC. Only legal residents of the United States, Canada and Mexico can book and/or transfer a Princess Cruises reservation to us (this is a policy of Princess Cruises, not our agency). Are there any cautions to worry about with transferring my booking? I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). As a result, the agent was not there to meet us. What are storage options? Others may be different? I booked on line but would like to transfer booking to my travel agent. Machine have 1 year comprehensive warranty with 3 free service visits. We will be returning from a cruise from Norway on 4 August 2019 in Amsterdam and would like to take a flight back home on the same night. What if one person ends up not being able to sail? Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. In particular, I am looking at going from Civitavecchia to FCO. If you live outside of the US, it may not be possible to transfer your reservation to a travel agency outside of your own country due to various promotion restrictions and currencies. &*H(`q^ou"*uAdqXdc=0{'9f`[20Cl&(I2I@ (" Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. You will be able to leave a comment after signing in, By We have used a TA for years because he gets us more OBC and he sometimes gets us a group fare that gives us a better deal. We know the ports, so you dont have to. To whom it may concern: Please provide your email address below. I saw the Melrose one as well. Then I go back, and enter my number. Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. Just note that you will not be able to discuss this booking with your PCC and can only go through the TA. I am going to take your advice, and post on a HAL page. This makes me want to look (and book) elsewhere. This includes electricity and water bill, manpower salary, daily consumables m/c maintenance etc. On NCL Jade cruise PCC told me I would have a wrap around balcony on aft suite (not correct). I'm sure their primary interest is in having you book a cruise with them, regardless of the method you choose. Transferring is FREE and easy! Started June 21, 2021, By When I did the math it was better to book with my Mariner number. Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. 0 Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? Totally worth it to us. Costa Rica Will we simply meet the bus or van on the curb in front of the hotel? With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. Its so hard to find any information or contact anyone specific with this. I have never transferred a booking before - should I book through HAL to get the cabin and trip insurance then transfer to the TA for the lower rate and OBC? Is there any disadvantage of switching a booking made online to a travel agent? CC Help Jenn Wow! No waiting in taxi lines or trying to arrange last-minute transportation. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, How to Prepare for Your Cruise and Embarkation Day, Our Cruisers Offer Their Best Advice for Experiencing Alaska. My wife and I are booked on the Prinsendam next July sailing from Amsterdam (Ijmuiden). We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. All fields are required unless noted as optional. to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I am fine with all that. You will be able to leave a comment after signing in, By how much is the transfer from FLL to port everglades and MIA to port everglades? Yes on both accounts, at least in the case of my TA! Can you use a HAL transfer if you are staying in port several days before/after cruise? You will be able to leave a comment after signing in, By So that`s why we use another one transportation in US taxi (http://kiwitaxi.com)! Would I still get all of our perks since I would of course still end up having to pay for both of us even if he isn't able to go. Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? I am not the original Santa that was pelted 50 years ago, he died a few years ago. I have had great success with this agency. Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. can someone please confirm the exact location of the port the Zaandam will depart in Buenos Aires on Saturday 03 March? Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Fax: 2062625934. As a courtesy we always let her know when we'll be making the transfer. For us this is cheaper and more convenient. Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. It shows the onboard credit. I'm trying to figure out what you mean that you lose the credit. I am a debarking the Noordam in Seward at 4:30am. The transfer process is very easy. CC Help Jenn If your TA is merely offering what HAL is , then find a TA that appreciates your business . Plus you can continue to refair your booking until final payment is due. When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Make Sure Your Voice Is Heard! Its really easy to do. The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. Sometimes it works the other way around. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? It's a little bit of a come down from going to a responsive PCC to that but they are still willing to call HAL for upgrades (sometimes you have to really tell them what you want them to do). Just an FYI, we aren't allowed to mention the names of TAs. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Will we still be able to make dining reservations/shore excursions online without going through the TA? Is that something we can do on-board or should we book it prior to the cruise. 19952023, The Independent Traveler, Inc. We are wondering if you could give us an estimate price of a transfer from the pier to the Sheraton Santiago?. If a booking has an Air2Sea ticket and/or the transfer request involves a change in currency we cannot accommodate a transfer. Can I use the shuttle from Seatac airport to the cruise terminal if I walk into the airport rather than fly into it? Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. Sent from my SM-G930T using Forums mobile app. Avalon You can transfer your Avalon booking any time prior to making the final payment. You will be able to leave a comment after signing in, By And keep in mind that their final payment date is two weeks prior to HAL's. Lifetime free maintenance and service. Looking for flight prices from Newark, NJ to Fort Lauderdale on January 5 and coming back January 21. Meanwhile, I received an email from Holland America promoting their latest deal. Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. Also, since you have an Eagles emblem, Google "Eagles, Santa, snowball" and you'll find a video of Santa trying to reconcile with the snowball. hello The TA website is not giving me the specific cabin I want as an option (but HALs website does). You will be able to leave a comment after signing in, By Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. Cruisers' Choice Awards! the booking transfers "as is" and the TA can add whatever they wish. That's good (and has been my experience). Cruise Lines Travel Agent Transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club Cruises. Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations Started August 27, 2021, By I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. I wish I had moved it before the sale endedthen no question. Make Sure Your Voice Is Heard! Over the weekend I saw a desirable aft cabin and booked directly through C. While I hate to shut out anyone that is trying to assist me there just isn't any advantage (from what I can see) in booking with a PCC. CC Help Jenn LauraS By If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance. Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. I say stuck because I think this policy is still in effect. Is there one available at that time? We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. We are booked for the R6C Alaska Cruise in September 2019. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. I'm unsure if this is Costco's policy or HAL's but the stipulations around transferring my mom's cruise that is currently in the process of taking place were that the initial booking had to be less than 60 days ago and the balance owed had to be greater than $0. %PDF-1.6 % Experienced Local Operators: We vet your transportation. We typically book with the big Cos. Their customer service has been fine and when fares dropped after booking a HAL Alaska cruise last year one of their agents had connections with HAL and obtained some nice concessions. I just wanted to make sure that the HAL cruise consultant don't lose out on anything. These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. You should discuss this with a prospective TA before you book with them. In order to transfer booking, your agent can help you complete the transfer form and send it to Disney Cruise Line. Will it be marked in any special way? holland america scedule from rotterdam to the usa. We will share a % of monthly revenue with you as rent. Holland. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. TTY: 8002548669, Phone: 2062813535 She has told me many times that she gets the credit she needs by making the initial booking. What are your experiences of transferring a booking? When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. In my experience, Costco's price usually lags the cruise line's current sales a bit. We can still make our own dining reservations and our shore excursions ourselves. I am flying into Amsterdam a day early and will stay in an airport hotel. The Eagles just wanted to have a little fun, so they had the video made. What are your experiences of transferring a booking? My TA sent me the form and I emailed it to HAL. Talking with friends that do the same thing I find that their PCCs have told them the same thing,. Booking a transfer with us is easy. Cruisers' Choice Awards! We choose from among the best ground operators who are experts in providing local transportation. We are booked on Westerdam out of Vancouver on July 28, 2019. There were a couple of videos and the one I watched was about Frank. I booked through HAL as I lost my TA due to retirement however I was able to connect with her company, It was almost 30 days after booking with HAL but my TA had it assigned to them without loss of perks. BOOKING NUMBER FIRST NAME LAST NAME Select an option I purchased pre-cruise and post-cruise transfers. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I would like to take the cruise train (for Anchorage) which leaves at 6:30. Some TAs will check for price drops, and some don't. Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line. Thank You Richard Cheyne, can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early). Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Reference #14864806 We have been told to meet at either Egan Center or ANC airport? %%EOF Powered by Invision Community. Luxury Transportation: Arrive at the ship in style. we are on the ms Rotterdam leaving Southampton on 21 December 2015. With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. Will the ship know to wait for me?. I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? Thank you very much!!! doing back to back cruises, just need to switch ships. No need to drag luggage to different destinations or book multiple hotels. You might want to start a new thread to get your questions answered. Just one comment, PCC's do receive credit for the booking even if you transfer! A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. 19952023, The Independent Traveler, Inc. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. We would like to spend some time in old Montreal without needing to carry our luggage. What is the address for Holland America LINE IN VANCOUVER? hb`````g```R.f@@ $Pt1i[m05*;'*9D7ddYx:d~~MCat.7v00^v0iVu0ii@ZGZo What I did was contact the new agency and tell them that I wanted to transfer the booking to them and ask the process. Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. Travel Advisors: Group space can be set up via Polar Online. So, I booked with Holland America . Is there Hotels nearer to the ship we should stay at rather than right in the city Will HAL allow it, has been 3 weeks since I booked. We need to schedule our flight back to SFO, but dont know the best time to schedule our departure. If this happens again how do we reach someone who can help us ? That's the Melrose Diner, by the way. Disney Cruise Line -Bookings may be transferred to us up until 30 days from creation. Sadly our great PCC has left HAL, and now we're stuck with his replacement. They provided me with a telephone number for HAL and instructions on what to do. Billing Machine with mini-tab. We have arranged a HAL transfer from Amsterdam the morning of embarkation. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Ron, We need to cancel our Pre-Cruise Airport transfer. Yes, correct. Copyright 2008-2023 Costco Wholesale. If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? Thank you all for your replies. Can you please provide this information; thank you. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. How do we find you after baggage claim? So, I booked with Holland America . By Guests unpack one time, enjoy gracious accommodations and wake up in a fabulous new port almost daily without having to take another plane, bus or train. MARINER ID OR EMAIL ADDRESS PASSWORD Show Forgot Password Remember me (Optional) Looking to purchase a gift for friends or family? 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