495L Flat door design Fridge Freezer with non-plumbed Water Dispenser and plumbed Auto Ice Maker, Matte Silver, Digital Inverter Compressor, 3.5 Star Energy Rating, Twin Cooling Plus, Draw Freezer Twin cooling plus; Non-Plumbed Built-in Water Dispenser ; Big Bottle Door Bins; Big Crispers; Anti-Fingerprint Finish; Features & Benefits But if you know how to fix it, as we explain in this article, the issue would no longer be so daunting. For quicker and better ice production, set the temperature of the freezer at -4 degrees Fahrenheit. If your home has a reverse osmosis system, it may cause the water pressure to the refrigerator to be too low. A clogged water filter affects the flow of water to the refrigerator. Use a multimeter to check this. You may have installed it wrongly, causing it not to work as it should. If the LG refrigerator is not making ice at all, check the power switch or arm for models without a switch. To reset it, find the power switch of the ice maker. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Is the ice maker arm in the down position? Many refrigerator issues stem from wrong or no leveling. If you find frost on it, thaw it with a warm wet cloth. Therefore, be sure to replace your refrigerators water filter once in 6 months. Consequently, the heat transfers to the unit. One sure way to know is if the display is showing OF F with no cooling. LG Global 265K subscribers Subscribe 76K views 9 months ago Let's go over the most common reasons why the ice maker isn't working and how to resolve them. Use a multimeter to check the current flow and power levels. to keep us improving on content quality. Once the compressor senses the rise in internal temperature, it begins to work harder. It goes without saying that putting too many items in the fridge makes it difficult to close. LG Fridge Not Making Ice and Not Cooling - How to Fix 1. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-59fb3fa8-bcc7-42fc-b42f-e7ecaa59d9fd","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); This way, the board knows when to activate the cooling system. Ice Maker is not making Ice If the icemaker is not producing ice and the ice bin is empty even though the icemaker is on. In order to get the best possible experience from our website, please follow below instructions. Take the following steps to fix an LG fridge that is not making ice and is not cooling: The setting for the fridge may be higher than the recommended point. Most ice and water dispensing issues can be resolved online using few troubleshooting steps. If you want to connect to LG Corp., or other LG affiliates, please click. Wash and sanitize the pan with bleach or vinegar. Set towels at the base of the unit and allow the refrigerator to defrost overnight if possible. Allow 2 to 3 hours for the unit to produce the next batch of ice. Note: For the ice maker to cycle, the freezer must maintain an internal temperature below 19F. So if it is higher, lower it. Arrange them in such a way that air comes in and circulates freely in the fridge. to While the compressor may fail, it is not a usual occurrence. If you want to connect to LG Corp., or other LG affiliates, please click. Place the lever arm in the down position. Be sure the water filter housing is not broken. It is frustrating to discover that your LG refrigerator is not making ice anymore. In order to get the best possible experience from our website, please follow below instructions. It cannot dispense if the cubes are clumped and it will block a fresh batch from dumping and dispensing. 2. The extra stress wears it out easily, causing it to fail too quickly. However, it may fail and cause the system to malfunction. Introducing the worlds first 240Hz OLED gaming monitors, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. If water begins to dispense, it may sputter at first, but this will go away. Grasp the ice maker and shake it a couple of times up and down. If you are Having this Same Issue, it May. The same applies to the water inlet valve. Check the Doors and Door Seals 4. So I am very confident on the installation. A poorly sealing door has the same effect on the fridge as an open door. No need to defrost with frost free technology. Home - How To/Solutions - LG Refrigerator Not Making Ice [Solutions]. If water dispenses normally, then there are no issues with the water supply. Thoughts read more James Bachelor of Science Honours Page 4: Important Safety Instructions If the unit is making ice but not making enough ice, please visit our Not Enough Ice - Refrigerator article. JavaScript appears to be disabled in your browser. Dispose of the first 2 gallons of water that are dispensed. Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice dispenser - YouTube 0:00 / 4:12 Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice. If the freezer temperature is set at a warmer temperature, then ice will be produced at a slower rate. Dust is keeping the refrigerator from cooling enough to make ice and the freezer from cooling. A twisted, bent, or kinked water line reduces water pressure. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. It is not the cubed ice selection button on the control panel. Since both dispensers are not working, you may have to check the dispenser control board. Evaporator Fan 3. To activate it, click on the link. Detach it and shake it. Designed with you in mind, LG products offer innovative solutions to make life good. With a vacuum cleaner or condenser cleaning brush, clean the coils thoroughly. LG GSL961PZBV Water Tank Assembly Genuine spare part In stock 73.69 Add to Basket LG GSL961PZBV Wine Rack Genuine spare part In stock 47.09 Add to Basket LG GSL961PZBV Fridge Door Shelf Genuine spare part Usually despatched within - 10 working days 32.68 Add to Basket LG GSL961PZBV Hinge Lever Genuine spare part But if you are having trouble fixing the issues, contact LG immediately. You will find it under the sink or on the wall behind the unit. Do this firmly but gently. Check the end of the water line for damage. Please ensure to follow the steps as described in the User Manual of your Product as per model. It should be at least 20psi for the ice maker and water dispenser to work. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). It is from these vents that cold air from the freezer and evaporator fan gets into the fridge. The LOCK icon will go away. If all are in good working condition, check the defrost control board. We apologize for this inconvenience. As a result, there will be an increase in the cold air inside the freezer, improving the production of ice. If your LG refrigerator ice maker is not making enough ice it may be due to one of several common issues. Lower the temperature by a few degrees and see if the refrigerator starts making ice. Lowering the temperature can help, as well as not opening the doors frequently. Inspect water supply. LG Refrigerator Ice Maker Assembly AEQ73110212 . If one or more of them show no continuity, replace the faulty ones. Next, activate the door switch by simply pressing it so that the motor starts running again. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Additional information : This model is not plumbed - water comes from a bottle in the fridge so no water connection / f If you dont find continuity, replace the relay. If the icemaker was ON, let's reset it. Straighten it if there are twists. Sometimes, there may be no water at all. If the icemaker is ON but the unit is not producing ice, try to reset the icemaker. You have to check the defrost system. User ratings: 36 Cons no build-up of ice seep into hard-to-reach spots and crevices Key specs Product type: Fridge Freezer Go to full specs Compare technical data of the product to its category Go to technical overview Often compared with LG GSL961PZBV LG GSL761PZXV LG GSL961PZBV Samsung RS52N3313SL See more When shutting the door, ensure the mullion collapses fully so that it does not stop the seal from sealing tightly, thereby keeping the door open. If you cant, throw the whole batch out. The minimum recommended temperature on the unit's control panel for ice production is -4F (-20C). Make sure it is turned on. You may click the below given links to register service request for the engineers. But if the fridge is not leveled properly, you may find that the door has a hard time closing and staying shut. Additionally, check the ice maker module. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="rorlcnyxj6qboy6iqnpa-f-604b00666-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":9,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"a61ad8","ak.r":41196,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"139.162.177.0","ak.cport":51957,"ak.gh":"92.123.122.140","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1674085214","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==2st7tlcYIsuq6+SOQBQQd9bCTv0xvvqQ9PGiS7cwh+BqF+HA0zIOrSw5MdcZ6E/4YDUXSu36gdx5DULjHgnw0nTViT/F0d4z/SCpAMMgocR+P9C4i1u+O0XhFM6eVGt7QG3PRBGWKrLVQO5v1o5LAArBMsPUv6qMug0VwTfOfHpzQRMSldJUH+n7nn44gmXhkxUVAnHPYE0RNn0NNKdNZSSPavsoN4QkHwyWw6XmVQeG3mIPf9Da+9BRfbz89ZOP0mPAouDIXmq366+xRkJB760wKQPxjvNgQtDivIpZPO8wtvgGcQMJUhtMgJT3ZKZD+lxmNZzr0EFo3kodInNQm1IjXpOn8EUSj59wvcVoyf/596cbeV6WoK0GJ/eL9n/G896cYWVAXbLyfmtJ+A3DDhKBz1NhZ+vVQqg4+uHT+dk=","ak.pv":"352","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. read more James Bachelor of Science Honours 3,052 satisfied customers Our LG side by side with ice/water is leaking water through Our LG side by side with ice/water is leaking water through the ice maker. LG Refrigerator Ice Maker Assembly AEQ73110219 . Ice Maker Other Things to Check 1. Ensure you clean the floor around that part of the refrigerator so that dirt does not stick to the coils or pan quickly. You also have the option of chatting with our appliance technicians; no appointment is needed. If the fan fails, the coils become too hot and the fridge stops cooling. Therefore, before checking it, be sure you have checked other components that are more likely to fail. In order to get the best possible experience from our website, please follow below instructions. Also, check the housing to be sure there is no gunk or debris clogging it. Based on the reset test, it isn't the actual ice maker and I sporadically get a few ice cubes so I assume it isn't the control board given that everything else works great and I replaced the water line to fridge, increased the flow to the fridge, replaced the solenoids and cleaned out the lines and I still only get a few cubes every now and then. If the relay stops working, the compressor stops running. Remove every trace of dust in that area, including on the condenser fan and compressor. Step 3: Check the Door Gasket. Use Ice Plus or Express Freeze Feature, Get Instant Help Ask An Experienced Verified Appliance Technician, LG AEQ72910409 Refrigerator Ice Maker Assembly, LG LT800P Replacement Refrigerator Water Filter, Click here to use the chat box on this page to speak with a verified appliance technician right away, KitchenAid Refrigerator Ice Maker Overflowing [Quick Fix], KitchenAid Refrigerator with Low Water Pressure [Quick Fix], KitchenAid Refrigerator Clogged [Proven Solutions], How to Turn a KitchenAid Refrigerator On/Off [Detailed Guide], KitchenAid Refrigerator Water Tastes Bad [Solutions]. If the water line behind the refrigerator is kinked or bent, the water pressure will be reduced. In the event of your LG refrigerator making ice slow, do the following: 1. Another factor to consider is damage to the water filter or even the housing. If none of the above seems to solve the problem, level the unit correctly. LG advises that freezers are set below 19 degrees Fahrenheit but for the best results, it should be at 0 degrees. If the water valve that supplies water from the housing supply to the refrigerator is not turned on fully, water will get into the ice maker in trickles. If the thermostat stops working, the cooling system wont work and the fridge wont cool or produce ice. So the higher the temperature is set, the slower the ice would be produced. Tall integrated freezer with ice dispenser . Set the Temperature Correctly. But if the switch fails, you may find that the dispensers dont work anymore. Make sure the freezer door is sealed properly. If your unit was recently installed, it may take up to 24 hours for each compartment to reach the desired temperature and for the ice maker to begin making ice. cst-sms-popup-message-result-successfully. Save yourself $400!! But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. If the feeler arm is pushed up, the icemaker will stop making ice to prevent overflow. If the unit has only one evaporator fan, then it is responsible for cooling both the freezer and the refrigerator by spreading cold air. at article survey The freezer must maintain an internal temperature below 19F. Ensure you thread the water filter into the filter housing fully. In addition, check the seals. feedback so that we can connect with you. $60.00 + $13.99 shipping . To function properly, it should deliver a flow of at least 20 psi. After 4 - 6 hours, if the unit is still not producing ice, or harvesting ice, the unit will require a repair service. Infrequent use of the ice in the bucket causes it to melt from the heat produced by the heating coil under the ice maker. These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you. Black bits in ice dispenser with LG GSL961PZBV non plumbed freezer. Check to make sure that the water line is connected. If this happens, the ice maker is not damaged. VAT Registration No: 842417633. See more LG Ice Maker Assembly Kit - AEQ73110219; Share | Add to Watchlist. If there are kinks, straighten them out. Avoid using Non-LG Brand Water filter and Using a water filter for more than recommended period (6 months), Use of consumable products that are NOT Authorized by LG is not covered under Warranty, LG recommends replacing the water filter every six months. Your privacy is important. Please wait 24 hours for ice production. LG GSL961PZBV American-Style Fridge Freezer. Once you open the door, the refrigerator door switch turns the water and ice dispensers off. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. If it is made in 2018 or earlier, open one of the fridge doors and press the Ice Plus button and Refrigerator button at the same time. If the water flow is still low, it may have something to do with the pressure of the water. Water & ice dispenser (no plumbing required). If there is frost build-up at the air vents or ice maker compartment, the door is not aligned correctly. People who viewed this item also viewed . Before increasing the pressure, remove the filter and use a bypass plug. It is also important to check the water filter. Straighten any kinks in the water line and make sure that the unit or any other items are not resting on, or restricting the water line. A warm wet rag also works to melt the ice causing it to stick. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. If it's turned on and you're still not getting any ice, try unplugging the refrigerator for a few minutes and then plugging it back in. The problem is that I seem to have the same issued I had before. Contact us for all your product questions or concerns. Check the indicator for replacing the water filter on the control panel to see if it is illuminated. Correct the Temperature Setting 2. Inspect the seals on both doors for wear and tear. If you follow this guide, you can get the job done quickly and easily, at little cost. Can the unit dispense 12oz of water within 10 seconds? LFX25950SB. Please visit our Request a Repair page. A piece of ice may have become lodged in it, preventing water from getting to the ice maker. Press and hold the button for about 3 seconds and the ice maker will begin to turn. How can we improve the information? Removing some of the ice from the bin will allow the unit to resume ice production. They dont fail easily but they are easy to misdiagnose. This reduces the full flow of water to the ice maker and brings ice production to a near halt. Here is a video showing how to reset the ice maker in your LG refrigerator. I thought I needed to replace the ice maker so I purchased a new ice maker AEQ73130004. Then, check the continuity of the motor with a multimeter. First, make sure the water pressure is up to 20psi, at least. Do you see any error code on the display? If the fridge is new, it may still be in demo mode. Additionally, test the defrost thermostat and the defrost heater using a multimeter. Replace the bin and power OFF the unit for 30 seconds ( i.e trip the breaker or unplug the unit). LG says that the French Door ice maker fridge makes about (3 lbs) 6 to 8 cups of ice per 24 hours. This slows ice production. If you cannot find an original replacement part, you may have to replace the entire ice maker assembly if the module fails. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Please visit our Request a Repair page. And if it is lower than this setting yet the ice maker doesnt work, lower it one more degree and see if there is a change. Normal ice production should resume. Incredible picture quality framed as a work of art, Download and explore the smart appliance app, Find helpful information about your LG product, Facebook Share Request a repair Connect by WhatsApp Chat, DISCLAIMER: The information contained in this video should NOT be used as alternative to the information provided in the User Manual along with the product. Rub it continuously until all the frost melts. If you can, straighten the line and ensure nothing is set on or obstructing it. And the freezer section should be at 0 degrees Fahrenheit. But if they are working fine, check the continuity of the motor windings with a multimeter. If the water line is fine, proceed to the next step. Make sure that the power button is on. Home / Currys / Freezers / LG GSL961PZBV American-Style Fridge Freezer. Level the Fridge 7. Therefore, always check that the doors are fully shut. Ideal for large homes, this LG fridge freezer will solve every one of your refrigeration quandaries. Refer to the detailed Warranty information delivered in your product packaging. To unlock the dispenser, press and hold the LOCK button for approximately 3 seconds. For Use With American Fridge Freezers With Ice / Water More information Usually despatched within 2 weeks Stock Number ES1787354 But if the line is free, you may want to check the water valve at the bottom back of the unit. There are two styles of LG refrigerator ice makers. The start relay works together with the compressors start winding to get the compressor running smoothly. Units recently installed will require 24 hours rest before ice production may occur. Straighten any kinks in the water line and make sure that the unit or any other items are not resting on, or restricting the water line. While the setting of the temperature in the freezer and refrigerator may be correct, it may help to lower it by one degree. Replace more often if your area has poor water quality or you use ice and water a lot. Hours : All Day (Except National Holidays), 9.00am to 6.00pm IST, Monday to Saturday (Except National Holidays), 9.00am to 6.00pm IST, LG PREMIUM CARE : (Warranty Extension), LG PREMIUM CARE : (Warranty Extension), This is LG Electronics official website. to The same applies if the water in your area is not so clean. LG refrigerators are particular about replacement parts, especially water and air filters. Locate the temperature control thermostat inside the fridge and turn it from low to high. I have an LG French door LFXS32766S and the ice maker does not work. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. We deeply regret and 1) Ice Not Dispensing 2) Ice. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Otherwise, replacing the filter may fix it. The fan makes sure cold air gets into the freezer from the evaporator coils and eventually, into the fridge. Is the ice bin currently full of ice or are other items (besides ice) being stored in the ice bin? valuable feedback The freezer wont cool and the refrigerator wont make ice if the evaporator fan is not working. Otherwise, you may have to replace the entire assembly. The start relay makes power available to the compressor so it can run. Turn the machine on and find the test button under the left side of the ice maker. We apologize for this inconvenience. Check the vents inside the fridge to be sure no item is blocking them. If the freezer is a drawer, ensure it goes in fully. The phone number you add will not be used for any other purpose. Watch the video below on how to reset the ice maker. If the flow of water increases, replace the filter. This function is disabled on your cookie management. If you are unsure how to correctly install the water filter to your LG refrigerator model, contact LG Support or check the user manual that came with the refrigerator. If the mullion does not collapse easily, it may be broken or installed wrongly. You may just need a little more patience if this is the case. Simply press the freezer temperature button. A water filter filled with particles and deposits reduces the flow of water to the ice maker. LG GSL961PZBV American-Style Fridge Freezer: Dimensions: 1790 x 912 x 738 mm (H x W x D) Boxed dimensions: N/A: Weight: 124 kg: Boxed weight: N/A: Share 0 Tweet 0 +1. Now, run a continuity test on the relay between its terminals using a multimeter. Your refrigerator may need a separate water line that is not connected to the reverse osmosis system in order to achieve optimal water pressure. If the switch is lit up, the ice maker is turned on. Try running a water line to the refrigerator separate from the filtration system. While checking the fan, take the opportunity to check the coils for an accumulation of frost. The unit may need a colder setting to be able to work if you live in a humid or hot area. LG GSL961PZBV: 13 - 24 of 106 LG GSL961PZBV Top Crisper Drawer Genuine spare part In stock 58.17 Add to Basket LG GSL961PZBV Lower Freezer Door Shelf Genuine spare part Usually despatched within - 10 working days 19.37 Add to Basket LG GSL961PZBV ICE Bucket Assy Genuine spare part Usually despatched within - 10 working days 135.77 Add to Basket The most common reason for this clog is frozen water in the supply hose. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If the freezer temperature is set at a warmer temperature, then ice will be produced at a slower rate. If the resistance remains the same, then the thermistor has no continuity. Please leave him feedback below about the page. If this is the case, simply press the button for the lock feature and hold it for about 5 seconds. Contact LG Support or check the user guide for the refrigerator to get instructions on how to level your specific LG refrigerator model. Clear the Air Vents 3. If your LG freezer isn't freezing, you're in the right place. We apologize for this inconvenience.