To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. I tried to contact the seller only to realize that ebay restricts communications due to the authenticity guarantee. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. Its not like it was preventable. Visit our Authenticity Guarantee page for buyers. Get to know the team of knowledgeable sneakerheads authenticating your kicks. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Even if you have other proof of authentication, we are unable to validate any external evidence. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. I ordered a pair of Nike shoes. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. If the item doesn't arrive at the address provided by the buyer at checkout or isn't made available for collection, the buyer is entitled to a full refund, including original shipping costs (if applicable). Our team of authenticators brings years of industry knowledge to verifying your purchase. When a buyer reports that they didn't receive an item and the transaction meets our eligibility requirements, we will look for: If we determine that the item was not successfully delivered or collected: Evidence of successful delivery Congratulations to our 2022 Class of Up & Running Grant recipients! Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Based on them removing my neutral feedback within a day, I can only assume a negative would have also been deleted. View cart for details. I would be up that guys ass getting at LEAST partial refund on that bs. The seller is required to respond and provide a solution to the buyer's issue. Please pay within 24hrs of sale (reach out to me if there are any problems). Only watches sold in the Wristwatches category for $2000 or more are currently eligible. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Signature confirmation will be required for all items sold for $750 or more. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. 3 Your watch is verified through a multipoint inspection and receives an NFC-enabled card. There is no opt in or opt out option. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. To maintain that trust, we expect all members to treat each other with respect. How can buyers search for Authenticity Guarantee items? 03-29-2022 From found to yours. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. Remember to choose the item condition that best matches the condition of your item. Anyone who does just risks getting scammed. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. Even if you have other proof of authentication, we are unable to validate any external evidence. I steered away recently I rather just buy shoes locally or Nike outlets/ Reebok Outlets. Yes, and no returns as per the **bleep** eBay authenticity guarantee. I wonder if people know about dr scholls. Authenticate it. Also make sure you leave negative feedback. See Exclusions and special coverage. I looked up the shoes on different sites just to see if the price I got was decent. Multipoint inspection We take fraud and counterfeits seriously. Luckily most scammers arent that smart. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. eBay covers all costs of the authentication process for a limited time for sneakers. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. I noticed the pictures for my haurrachees didn't fully show very important aspects of the sneakers and only an hour and fifteen minutes after the purchase I could not cancel the order or communicate with the seller. In most instances, we will notify buyers and sellers with an, Open duplicate claims using other resolution methods, or, Engage in fraudulent or abusive buying behavior, or, Colluding with a seller to wrongly declare an item's value for customs, Filing a chargeback after receiving a refund, Claiming an item was not received when there is proof of delivery to the address provided on the, Falsely claiming an item was not as described, Opening duplicate cases using other buyer protection programs, Returning an item other than the original item received, Using or damaging an item and then returning it, We may provide buyers and sellers with access to each other's contact information in accordance with our, eBay Money Back Guarantee is not a product warranty, For items shipped through the Global Shipping Program, the program's, In certain situations, eBay may open a case on behalf of a user and decide the outcome immediately. Sneakers specified as customized will not be authenticated. They also must be sold to a buyer located in the continental US. eBay may hold the return request open for up to 35 business days after the date the return was accepted. In some cases, eBay may automatically accept the return on the seller's behalf. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. eBay may close a buyer's eBay Money Back Guarantee case if the buyer files a chargeback or buyer protection claim for the same transaction with their payment provider (such as a credit card issuer or payment service provider), regardless of whether the chargeback or buyer protection claim is for the full or partial amount of the transaction. Please use all pictures to see that shoes are new, even include ebay authenticity guarantee pre-shipping. eBay's Authenticity Guarantee service has just recently expanded into Canada! A delivery status of "delivered" with a receipt scan by authenticator; The recipient's address, showing the authenticator's address that matches the one found on the, The seller doesn't honor their stated returns policy, The seller doesn't offer returns or the return window stated in the listing has passed, The seller doesn't offer returns or the return window stated in the listing has passed, or, The buyer chooses to send an eligible item to the eBay vault, or, The buyer purchases an item that is currently stored in the eBay vault, The seller doesn't offer returns or the return window stated in the listing has passed, and, Check the seller's stated returns window in the listing, 2 business days after receiving the returned item, The seller's return address should be up to date in their, The seller must pay any applicable customs fees or duties on the returned item, When refunding the buyer, the seller must issue the refund through the return request on eBay, When shipping a replacement or exchange item, the seller must provide the new tracking details to the buyer, The buyer must return the item in the same condition in which it was received. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, TSA confirmed that my Geodes are Yandhi-less . We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. There will not be an option to appeal these cases, as the appeals have already been denied. Both buyers and sellers must meet all applicable return requirements. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Returns should be sent with tracked shipping that can be independently validated. If the buyer does not ship the return by the specified date, eBay may close the return request. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. We require all of the following to prove a successful on-time delivery: For eBay Authenticity Guarantee items, additional evidence is required. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. Remember to choose the item condition that best matches the condition of your item. Tip When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing.